ʻO kahi uhae database nui ua hōʻike ʻia e Marriott Hotels a me Resorts i kā lākou Starwood brand ma Nowemapa 30. I kēia manawa, aia nā kaʻina hana ʻo Marriott Security i ka hanana honua i hopena i nā hana kū kānāwai a me nā lawehala i lawe ʻia e nā luna a puni ka honua e kūʻē i ka kaulahao hōkele nui loa o ka honua. Ke wehe nei kahi moe ʻino PR no Marriott e hopena ana i ka hana ʻana i ka lepe ʻole i ka pale ʻana i nā pane i ka pāpāho.
I kēia lā ua hoʻomaopopo ʻo Marriott i nā poʻe a pau a me nā malihini kipa o ka hōkele i kēia hewa i kapa ʻia he "hanana palekana". Hoʻomaopopo ka leka uila i ka poʻe i hōʻeha ʻia i ka hewa, nā mea kūʻai aku ʻo Marriott me kahi moʻolelo ma ka pūnaewele Starwood a me Resort:
Ma ka mahina ʻo Kepakemapa 8, 2018, ua loaʻa iā Marriott ka leka mai kahi mea hana palekana kūloko e pili ana i ka hoʻāʻo ʻana e kiʻi i ka hōkeo ʻikepili hōkele o Starwood. Ua hoʻokomo koke ʻo Marriott i nā loea palekana e kōkua i ka hoʻoholo ʻana i ka mea i hana ʻia. Ua aʻo ʻo Marriott i ka wā o ka hoʻokolokolo ʻana ua komo ʻae ʻole ʻia i ka pūnaewele Starwood mai ka manawa o 2014. Ua ʻike ʻo Marriott i kahi kope ʻae ʻole i kope a hoʻopunipuni i ka ʻikepili, a hana i nā ʻanuʻu no ka hemo ʻana. Ma Nowemapa 19, 2018, ua hiki iā Marriott ke wehe i ka ʻike a hoʻoholo ʻia nā ʻike mai loko mai o ka hōkeo ʻikepili hoʻolauna Starwood.
ʻAʻole i pau ʻo Marriott i ka hoʻomaopopo ʻana i ka ʻike kope i loko o ka waihona, akā manaʻo ʻo ia he ʻikepili ma kahi o 500 miliona mau malihini i hoʻopaʻa inoa ma kahi hale Starwood. No ma kahi o 327 miliona o kēia mau malihini kipa, ua loaʻa i ka ʻike kekahi mau helu o ka inoa, ka leka uila, ka helu kelepona, ka leka uila, ka helu passport, Starwood Preferred Guest ("SPG") ʻike moʻohelu kālā, lā hānau, kāne, hōʻea a me ka haʻalele ʻana, lā hoʻāhu, a me nā makemake kamaʻilio. No kekahi, ʻo ka ʻike pū kekahi me nā helu kāleka uku a me nā lā pau kāleka uku, akā ua hoʻopili ʻia nā helu kāleka uku me ka hoʻohana ʻana i ka Encryption Standard encryption (AES-128). ʻElua mau mea e pono ai e wehe i nā helu kāleka uku, a i kēia manawa, ʻaʻole i hiki iā Marriott ke kāpae i ka hiki ke lawe ʻia ʻelua. No nā malihini i koe, ua kaupalena ʻia ka ʻikepili i ka inoa a i kekahi manawa ʻikepili ʻē aʻe e like me ka leka uila, ka leka uila, a i ʻole ka ʻike ʻē aʻe.
Ua hōʻike ʻo Marriott i kēia hanana i ka hoʻokō kānāwai a hoʻomau i ke kākoʻo i kā lākou hoʻokolokolo. Ke hoʻolaha nei ka hui i nā luna hoʻoponopono.
Minamina loa ʻo Marriott i kēia hanana i kū mai. Mai ka hoʻomaka, neʻe wikiwiki mākou e hoʻopaʻa i ka hanana a hana i kahi hoʻokolokolo piha me ke kōkua o ke alakaʻi ʻana i nā loea palekana. Ke hana ikaika nei ʻo Marriott e hōʻoia i ka pane a kā mākou poʻe malihini i nā nīnau e pili ana i kā lākou ʻike pilikino me kahi pūnaewele hoʻolaʻa a me ke kikowaena kelepona. Ke kākoʻo nei mākou i nā hana o ke kānāwai a me ka hana pū ʻana me nā loea palekana e alakaʻi ai e hoʻomaikaʻi. Ke hāʻawi nei ʻo Marriott i nā kumuwaiwai e pono ai ke kāpae aku i nā ʻōnaehana Starwood a hoʻonui i ka hoʻonui ʻana i ka palekana i kā mākou pūnaewele.
Ua hana ʻo Marriott i kēia mau hana e kōkua iā ʻoe e nānā a pale i kāu ʻike.
Kikowaena Call Call hoʻolaʻa ʻia
Ua hoʻokumu ʻo Marriott i kahi kikowaena kelepona hoʻolaʻa e pane i kāu mau nīnau e pili ana i kēia hanana. Loaʻa ke kikowaena kelepona i nā ʻōlelo he nui. Hiki paha i kā mākou kikowaena kelepona hoʻolaʻa ke ʻike i ke kiʻekiʻe kiʻekiʻe ma mua, a mahalo mākou i kou ahonui. E ʻoluʻolu e nānā info.starwoodhotels.com no nā mea hou i kā mākou kelepona ʻike kikoʻī. ʻO nā kikoʻī o ke kikowaena kelepona:
aina | Phone | manawa & mau lā | ||
Nuhōlani | 1-800-270-917 | 24 Nā hola | Mon - Lā | |
ʻAukekulia | 0800-281462 | 0900 - 2100 CET | Mon - Lā | |
Pelekiuma | 0800-708-43 | 0900 - 2100 CET | Mon - Lā | |
Palakila | 0-800-724-8312 | 0900 - 2100 Brasilia ST | Mon - Lā | |
Kanaka | 877-273-9481 | 0900-2100 EST | Mon - Lā | |
China | 4001839188 | 0900 - 1800 Kina ST | Mon - Lā | |
China | + 86 20 38157000 | 0900 - 1800 Kina ST | Mon - Lā | |
Palani | 0805-080216 | 0900 - 2100 CET | Mon - Lā | |
Kelemānia | 0800-180-1978 | 0900 - 2100 CET | Mon - Lā | |
ʻInia | 000-800-050-1531 | 24 Nā hola | Mon - Lā | |
Ikalia | 800-728-023 | 0900 - 2100 CET | Mon - Lā | |
Iapana | 0120901011 | 0900 - 1800 Iapana ST | Mon - Poʻalima | |
Iapana | + 81 3 5423 6539 | 0900 - 1800 Iapana ST | Mon - Poʻalima | |
Aotearoa | 0800-359805 | 24 Nā hola | Mon - Lā | |
Mekiko | 01-800-099-0742 | 0900 - 2100 EST | Mon - Lā | |
Lukia | 8-800-100-6925 | 0900 - 2100 Moscow | Mon - Lā | |
Sinapoa | 800-492-2405 | 24 Nā hola | Mon - Lā | |
Kōlea Hema | 007988171758 | 0900 - 1800 Kōlea ST | Mon - Poʻalima | |
Kōlea Hema | + 81 3 4334 2202 | 0900 - 1800 Kōlea ST | Mon - Poʻalima | |
Kepania | 900-905407 | 0900 - 2100 CET | Mon - Lā | |
Kuikilana | 0800-561-876 | 0900 - 2100 CET | Mon - Lā | |
Aupuni ʻEmira ʻAlapia Hui Pū ʻia | 8000-3201-34 | 0900 - 2100 Kahawai | Mon - Lā | |
UK | 0-808-189-1065 | 0800 - 2000 GMT | Mon - Lā | |
USA | 877-273-9481 | 0900 - 2100 EST | Mon - Lā |
Ua hoʻomaka ʻo Marriott i ka hoʻouna ʻana i nā leka uila ma ke kaʻina holo ma Nowemapa 30, 2018 i nā malihini i hoʻopilikia ʻia nona nā helu leka uila i loko o ka hōkeo waihona kipa o Starwood.
Hāʻawi ʻo Marriott i nā mea kipa i ka manawa kūpono e kākau inoa ai ma WebWatcher me ka uku ʻole no hoʻokahi makahiki. Mālama ʻo WebWatcher i nā pūnaewele i kaʻana like ʻia ka ʻike pilikino a hana i kahi leka i ka mea kūʻai inā loaʻa nā hōʻike o ka ʻike pilikino o ka mea kūʻai aku. Ma muli o ke kānāwai a me nā kumu ʻē aʻe, ʻaʻole loaʻa ʻo WebWatcher a i ʻole nā huahana like i nā ʻāina āpau. E hāʻawi ʻia i nā malihini mai ʻAmelika Hui Pū ʻIa nāna e hoʻopau i ke kaʻina hana kākau inoa ʻo WebWatcher e hāʻawi ʻia i nā lawelawe kūkākūkā hoʻopunipuni a uku pānaʻi uku no ka manuahi.
Hāʻawi ka ʻāpana i lalo i ka ʻike hou aʻe i nā ʻanuʻu hiki iā ʻoe ke hana. Inā he mau nīnau kāu e pili ana i kēia leka hoʻomaopopo a no ke kākau inoa ʻana ma WebWatcher (inā loaʻa ia i kou ʻāina / ʻāina), e ʻoluʻolu e kipa info.starwoodhotels.com.
Aia nā inoa ʻo Starwood: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribut Portfolio, Le Méridien Hotels & Resorts, ʻEhā Manaʻo na Sheraton a me Design Hotels. ʻO Starwood nā inoa manawa like ʻole (Sheraton Vacation Club, Westin Vacation Club, The Luxury Collection Residence Club, St. Regis Residence Club, a me Vistana) pū kekahi.
Nānā ʻole i kahi āu e noho ai, ma lalo iho nei nā ʻanuʻu hou aʻe hiki iā ʻoe ke lawe.
Hoʻololi pinepine i kāu ʻōlelo huna. Mai hoʻohana maʻalahi i nā ʻōlelo huna. Mai hoʻohana i nā huaʻōlelo like no nā waihona he nui.
Loiloi i kāu hōʻike moʻolelo kāleka uku no ka hana ʻae ʻole a hōʻike koke i ka hana i ʻae ʻole ʻia i ka panakō nāna i hāʻawi i kāu kāleka.
E makaʻala i nā ʻaoʻao ʻekolu e hoʻāʻo nei e hōʻiliʻili i ka ʻike ma ka hoʻopunipuni (ʻike ʻia ʻo "phishing"), me nā loulou i nā pūnaewele hoʻopunipuni. ʻAʻole e noi ʻo Marriott iā ʻoe e hāʻawi i kāu ʻōlelo huna ma ke kelepona a i ʻole ka leka uila.
Inā manaʻo ʻoe he kolohe ka ʻaihue ʻike a hoʻohana hewa ʻia paha kāu ʻikepili pilikino, pono ʻoe e hoʻokaʻaʻike koke i nā luna kānāwai kūloko.
Hoʻomaopopo mākou iā ʻoe he mea aʻoaʻo mau e makaʻala no nā hanana o ka hoʻopunipuni a me ka ʻaihue ʻike ʻike ʻia e ka loiloi ʻana i kāu hōʻike moʻolelo a me nā hōʻike hōʻaiʻē manuahi no kekahi hana i ʻae ʻole ʻia. Hiki iā ʻoe ke loaʻa kahi kope o kāu hōʻike hōʻaiʻē, me ka uku ʻole, hoʻokahi manawa i kēlā me kēia 12 mahina mai kēlā me kēia o nā hui hōʻike hōʻaiʻē ʻekolu a ka lāhui. No ke kauoha ʻana i kāu hōʻike hōʻaiʻē manuahi makahiki, e ʻoluʻolu e kipa www.kauhihome.com a i ʻole kāhea kelepona manuahi ma 1-877-322-8228. ʻO ka ʻike pili no nā ʻoihana hōʻike hōʻike ʻaiʻē he ʻekolu e like me kēia:
Equifax, Pahu Leta 740241, Atlanta, GA 30374, www.kuihui.com, 1-800-685-1111 |
Experian, Pahu PO 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742 |
TransUnion, Pahu Leta 2000, Chester, PA 19016, www.ihikihikkkk.com, 1-800-916-8800 |
Inā manaʻo ʻoe ua ʻaihue ʻia ʻoe no ka ʻaihue ʻike a i ʻole he kumu e manaʻoʻiʻo ai ua hoʻohana hewa ʻia kāu ʻike pilikino, pono e hoʻokaʻaʻike koke aku i ka Federal Trade Commission a / a i ʻole ke keʻena o ka Loio Kuhina i kou mokuʻāina. Hiki iā ʻoe ke kiʻi i ka ʻike mai kēia mau kumuwaiwai e pili ana i nā ʻanuʻu e hiki i ke kanaka ke lawe e hōʻalo ai i ka ʻaihue ʻike a me ka ʻike e pili ana i nā makaʻala hoʻopunipuni a me nā maluhia palekana. Pono ʻoe e launa pū me nā luna hoʻomalu kānāwai kūloko a faila i kahi hōʻike mākaʻi. E kiʻi i kahi kope o ka hōʻike a ka mākaʻi inā noi ʻia ʻoe e hāʻawi i nā kope i ka poʻe hōʻaiʻē e hoʻoponopono i kāu mau moʻolelo. ʻO ka ʻike pili no ka Federal Trade Commission penei:
FederalʻIliahi Komikina, Center Response Consumer, 600 Pennsylvania Avenue, NW Wakinekona, DC 20580, 1-877-IDTHEFT (438-4338), www.ftc.gov/idtheft
Inā kamaʻāina ʻoe ma Connecticut, Maryland, Massachusetts, North Carolina, a i ʻole Rhode Island, hiki iā ʻoe ke hoʻokaʻaʻike a loaʻa mai ka ʻike mai kāu loio mokuʻāina nui ma: |
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Inā ʻoe he kamaʻāina o Massachusetts a i ʻole Rhode Island, e hoʻomaopopo e like me ke kānāwai ʻo Massachusetts a i ʻole Rhode Island, he kuleana kou e faila a loaʻa kahi kope o kahi hōʻike mākaʻi. He kuleana nō hoʻi kāu e noi ai i ka hau paʻa. |
Inā he kamaʻāina ʻoe ma West Virginia, he kuleana kāu e noi aku i nā keʻena hōʻike mea kūʻai aku a puni ka ʻāina e waiho i nā "leka hoʻomaopopo" i kāu faila e hōʻike i nā mea hōʻaiʻē a me nā poʻe ʻē aʻe e lilo paha ʻoe i mea ʻaihue ʻike ʻia, e like me ia i hōʻike ʻia ma lalo nei. He kuleana nō hoʻi kāu e waiho i kahi pale palekana i kāu hōʻike hōʻaiʻē, e like me ia i hōʻike ʻia ma lalo nei. |
Nā leka hoʻomaopopo: Aia he ʻelua mau ʻano hoʻopunipuni hoʻopunipuni e hiki ai iā ʻoe ke kau ma kāu hōʻike hōʻaiʻē e kau i kāu mea hōʻaiʻē i ka leka hoʻomaopopo e lilo paha ʻoe i mea hōʻino ʻia i ka hoʻopunipuni — kahi leka mua a me kahi leka hoʻomākea. Hiki paha iā ʻoe ke noi e kau ʻia kahi leka hoʻomākalakala mua i kāu hōʻike hōʻaiʻē inā manaʻo ʻoe ua hele a ʻeha paha ʻoe i ka ʻaihue ʻike ʻike. Noho ka leka hoʻomaopopo mua i kāu hōʻike hōʻaiʻē ma kahi o 90 mau lā. Loaʻa paha iā ʻoe kahi leka ākea i kau ʻia ma kāu hōʻike hōʻaiʻē inā ua lilo ʻoe i mea maʻa i ka ʻaihue ʻike me ka hōʻoia palapala kūpono. E waiho ana kahi makaʻala hoʻopunipuni i kāu hōʻike hōʻaiʻē no ʻehiku mau makahiki. Hiki iā ʻoe ke kau i kahi mākaʻi hoʻopunipuni ma kāu hōʻike hōʻaiʻē ma ke kāhea ʻana aku i nā ʻoihana hōʻike hōʻike ʻaiʻē ʻekolu. |
Paʻahau ʻai ʻai: He kuleana kāu e kau i kahi hōʻaiʻē hōʻaiʻē, i ʻike ʻia ma ke ʻano he freeze palekana, ma kāu faila hōʻaiʻē, me ka uku ʻole, i hiki ʻole ke wehe ʻia kahi hōʻaiʻē hou i kou inoa me ka hoʻohana ʻole ʻia o kahi helu PIN i hāʻawi ʻia iā ʻoe. ke hoʻomaka ʻoe i ka paʻahau. Hoʻolālā ʻia kahi pale paʻa e pale ai i nā mea hāʻawi hōʻaiʻē kūpono mai ke kiʻi ʻana i kāu hōʻike hōʻaiʻē me kāu ʻae ʻole. Inā hoʻonoho ʻoe i kahi paʻa palekana, ʻaʻole hiki i nā mea hōʻaiʻē ʻē aʻe a me nā ʻaoʻao ʻē aʻe ke kiʻi i kāu hōʻike hōʻaiʻē ke ʻole ʻoe e hāpai iki i ka manawa. No laila, e hoʻolohi paha i kou hiki ke loaʻa ka hōʻaiʻē i ka hoʻohana ʻana i kahi freeze palekana.
ʻAʻohe uku e kau a hāpai ai paha i kahi paʻa palekana. ʻAʻole like me ka makaʻala hoʻopunipuni, pono ʻoe e hoʻokaʻawale i kahi paʻa palekana i kāu faila hōʻaiʻē ma kēlā me kēia ʻoihana hōʻike hōʻaiʻē. No ka ʻike a me nā ʻōkuhi e kau ai i ka pale ʻana o ka palekana, e kāhea aku i kēlā me kēia keʻena hōʻike hōʻaiʻē ma nā helu ma lalo: |
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No ke noi ʻana i kahi paʻa palekana, pono ʻoe e hāʻawi i kēia mau ʻike: |
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He hoʻokahi lā ʻoihana i nā keʻena hōʻike hōʻaiʻē ma hope o ka loaʻa ʻana o kāu noi ma ke kelepona ʻole a i ʻole nā mea uila paʻa, a i ʻole ʻekolu lā ʻoihana ma hope o ka loaʻa ʻana o kāu noi ma ka leka uila, e kau i kahi palekana palekana ma kāu hōʻike hōʻaiʻē. Pono nā ʻoihana hōʻaiʻē e hoʻouna i ka hōʻoia i kākau ʻia iā ʻoe i loko o ʻelima mau lā ʻoihana a hāʻawi iā ʻoe i kahi helu ʻike pilikino kūʻokoʻa ("PIN") a i ʻole ʻōlelo huna a i ʻole nā mea ʻelua i hiki ke hoʻohana ʻia e ʻae i ka wehe ʻana a i ʻole ka hāpai ʻana i ka palekana palekana.
No ka hāpai ʻana i ka paʻa paʻa palekana e ʻae ai i kahi mea kikoʻī a i ʻole hiki i kēlā me kēia mea ke komo i kāu hōʻike hōʻaiʻē, a i ʻole e hāpai i kahi paʻa palekana no kahi manawa i hōʻike ʻia, pono ʻoe e waiho i kahi noi ma o kahi helu kelepona ʻole, kahi uila uila paʻa. mālama ʻia e kahi hui hōʻike hōʻaiʻē, a i ʻole me ka hoʻouna ʻana i kahi noi i kākau ʻia ma o ka leka maʻamau, hōʻoia ʻia, a i ʻole ka pō i nā keʻena hōʻike hōʻaiʻē a hoʻokomo i ka ʻike kūpono (ka inoa, ka helu wahi, a me ka helu maluhia o ka nohona) a me ka helu PIN a i ʻole ka ʻōlelo huna i hāʻawi ʻia iā ʻoe ke ua kau ʻoe i ka paʻa paʻa palekana a me ka ʻike o kēlā mau ʻona a i ʻole kanaka āu e makemake ai e loaʻa i kāu hōʻike hōʻaiʻē a i ʻole ka manawa kikoʻī āu e makemake ai i ka hōʻike hōʻaiʻē. Loaʻa i nā ʻoihana hōʻike hōʻaiʻē i hoʻokahi lā ʻoihana ma hope o ka loaʻa ʻana o kāu noi ma ke kelepona manuahi ʻole a i ʻole nā ala uila uila, a i ʻole ʻekolu mau lā ʻoihana ma hope o ka loaʻa ʻana o kāu noi ma ka leka uila, e hāpai ai i ka paʻa paʻa no kēlā mau hui i ʻike ʻia a i ʻole no ka manawa i ʻōlelo ʻia. No ka wehe ʻana i ka paʻa paʻa palekana, pono ʻoe e waiho i kahi noi ma o kahi helu kelepona ʻole, kahi leka uila paʻa e mālama ʻia e kahi ʻoihana hōʻike hōʻaiʻē, a i ʻole me ka hoʻouna ʻana i kahi noi palapala ma o ka leka maʻamau, hōʻoia ʻia, a i ʻole ka pō i kēlā me kēia o nā hōʻaiʻē ʻekolu. nā bureaus a hoʻokomo i ka ʻike kūpono (ka inoa, ka helu wahi, a me ka helu maluhia o ka nohona) a me ka helu PIN a i ʻole ka ʻōlelo huna i hāʻawi ʻia iā ʻoe ke kau ʻoe i ka freeze palekana. Loaʻa i nā bureaus hōʻaiʻē hoʻokahi lā ʻoihana ma hope o ka loaʻa ʻana o kāu noi ma ke kelepona manuahi ʻole a i ʻole nā ala uila uila, a i ʻole ʻekolu mau lā ʻoihana ma hope o ka loaʻa ʻana o kāu noi ma ka leka uila, e hoʻopau i ka paʻa paʻa. |
ʻO ke kānāwai hōʻike kūpono: He kuleana pū kāu ma lalo o ke kānāwai pekelala Fair Credit Reporting Act, nāna e paipai i ka pololei, ke kaulike, a me ka hūnā pilikino ʻana i ka ʻike i nā faila o nā ʻoihana hōʻike mea kūʻai aku. Ua paʻi ka FTC i kahi papa inoa o nā kuleana nui i hoʻokumu ʻia e ka FCRA (https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf), a pili kēlā ʻatikala i ka poʻe e ʻimi nei i ka ʻike hou aku e kipa iā www.ftc.gov/credit. ʻO ka papa inoa o nā kuleana FCRA o ka FTC: |
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Inā ʻoe he kumuhana ʻikepili ʻo European Union, a makemake ʻoe e ʻōhumu i kāu Mana Hoʻomalu ʻikepili, hiki iā ʻoe ke hoʻokaʻaʻike iā lākou ma: |
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Inā he kamaʻāina Kanada ʻoe, a makemake ʻoe e hoʻopiʻi i kāu komisina pilikino, hiki iā ʻoe ke hoʻopili iā lākou ma: |
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