ʻO ka wā e hiki mai ana o LATAM Airlines e like me ka CEO ʻo Peter Cerda

ʻO Peter Cerda:

A he ʻoiaʻiʻo, he mau laʻana wale nō kēia o ko mākou kokoke loa i kā mākou mau kaiāulu, i kā mākou mau aupuni a [inaudible 00:09:53] ma loko o ka pae holoʻokoʻa o… ʻAʻole mākou e loaʻa i kēia i ka nūpepa, ʻaʻole loaʻa ka ʻoihana. kēia ʻano ʻike, ʻo ʻoe i kēlā me kēia lā, ke lawe nei kāu mokulele mokulele i nā pono olakino, ke lawe nei i nā poʻe lawelawe e kōkua. A ke hāpai nei ʻoe i kēlā lāʻau āpau. Ma ke ʻano he ʻoihana, pono anei mākou e hana hou i ka hoʻolaha ʻana iā ʻoe iho?

ʻO Roberto Alvo:

ʻO wau e, he kōkua nō ia. Akā hiki iā ʻoe ke lawe i kēia i nā ʻano ʻelua. Manaʻo wau ʻo ka mea nui o ka ʻoihana mokulele ma ka ʻāina i kahakaha ʻia, e nā kaiāulu i ka nui. Manaʻo wau hiki iā mākou ke hana hou. Manaʻo wau ʻaʻole pono mākou e hoʻohana i ke kōkua i ka maʻi ahulau e like me ke ala ʻoi loa o ka hana ʻana i kēlā. Manaʻo wau ʻo kā mākou kuleana, he lālā o kēia mau kaiāulu, e kōkua. Hiki iā mākou ke haʻahaʻa haʻahaʻa i kēlā ʻano. Nui wau i ka haʻaheo, a haʻaheo loa kaʻu ʻoihana i ke kōkua ʻana. A manaʻo wau ʻaʻole pono mākou i kekahi ʻano mahalo no ka hana ʻana i kēlā. He mau wī nui kā mākou e hele nei i mua, a manaʻo wau he mana hikiwawe kā mākou o ka ulu ʻana i ka ʻāina. Akā no kēia manawa, a ke hele nei ke ahulau, hauʻoli au i ka hōʻoia ʻana e hiki iā mākou ke hana i ka mea maikaʻi loa e hiki ai iā mākou ke kōkua ma aneʻi. A inā mākou e hana inoa ʻole, maikaʻi wau me kēlā.

ʻO Peter Cerda:

E hoʻololi i nā kapa i hope o ka pilikia a neʻe paha me ka hoʻomaka hou. He aha kāu e ʻike ai, e pili ana i ka ʻike i loaʻa iā mākou i kēia makahiki i hala, ke ʻike nei ʻoe i nā loli mau i ke ala a nā mea huakaʻi e hoʻopaʻa puke ai i ko lākou ʻike a me ka mea a lākou e manaʻo ai i ka ʻike huakaʻi e neʻe nei i mua.

ʻO Roberto Alvo:

He nīnau maikaʻi kēlā. A eia nō naʻe, kuhi wau, he mea paʻakikī e wānana i ka mea e hiki mai ana. Manaʻo wau e hoʻonui loa ka hoʻokele ponoʻī ʻana i ka ʻike lele. Manaʻo wau e hoihoi hou ka poʻe i ka hōʻoia ʻana i kā lākou kaohi piha o ko lākou manawa a me ko lākou ʻike lele a hiki i ko lākou kau ʻana i ka mokulele. A manaʻoʻiʻo wau ma ke ala inā hāʻawi nā mokulele i kēlā ʻano lawelawe e loaʻa nā mea kūʻai aku hauʻoli.

No laila, ʻae, manaʻo wau [hiki ʻole ke lohe ʻia 00:11:57] ka wikiwiki a me ka hoʻololi ʻana e lilo i kī a koʻikoʻi. Manaʻo wau e koe kekahi o nā hana palekana i hana ʻia i kēia manawa, ma ka liʻiliʻi e waiho no kekahi manawa. Manaʻo wau e ʻae nō hoʻi iā mākou e noʻonoʻo e pili ana i ka mālama ʻana i kā mākou mea kaʻa kaʻa ma nā ʻano like ʻole o ka loaʻa ʻana o kahi ʻike lele maikaʻi. A pono mākou e hoʻohana i kēlā. Akā ʻē aʻe ma mua o kēlā, ʻaʻole maopopo iaʻu e loli maoli ia. Malia paha e ʻike mākou i kahi loli nui o ka ʻoihana e hele nei i mua. Akā ʻo ka mea aʻu e ʻike nei, ka mea aʻu e lohe ai, ke manaʻo nei au, makemake wale ka poʻe e lele i kahi mokulele i ka wā hiki iā lākou, i ka hiki ke hiki. A ke manaʻo nei wau ke kakali nei mākou āpau i kēlā manawa.

ʻO Peter Cerda:

Manaʻo ʻoe e hōʻemi mākou i nā mokulele ma kēia ʻāina? Manaʻo ʻoe he manawa kūpono kēia no ka hoʻohui hou ʻana, a ʻaʻole hiki i kekahi mau mokulele ke hoʻokahuli i nā luʻi kālā nui a lākou i ʻike ai i loko o ka makahiki i hala, a he aha ka mea e hiki mai ana i kēia ʻāpana mua o ka makahiki?

ʻO Roberto Alvo:

Hana wale ʻoe i ka makemakika maʻalahi. A manaʻo wau he maʻalahi ke hoʻomaopopo e hiki i kahi loli hana nui i nā makahiki aʻe. Loaʻa ka ʻaiʻē o ka ʻoihana no 70 a 60% paha o kā lākou loaʻa kālā ma mua o ka pilikia. I kēia lā ʻaʻole wale nō ka ʻoihana āpau e loaʻa $ 200 biliona a me ka hōʻaiʻē. Akā e lohi ka hoʻi ʻana, a e loaʻa paha iā mākou he 200% o ka hōʻaiʻē i nā loaʻa kālā, no nā mokulele i lawe ʻole iā lākou iho i kahi hana hoʻoponopono hou e like me mākou. A ʻo ia, ʻaʻole wau manaʻo he mea hoʻomau. Pehea e kahi ai ai kēia, ʻaʻole maopopo iaʻu. Akā manaʻo wau e ʻike mākou no kekahi manawa kahi hoʻonohonoho nui i ka ʻano o ka ʻoihana i kēia lā. ʻAʻole hoʻohui ka makemakika inā ʻaʻole ʻoe e noʻonoʻo e pili ana i kēlā, ma ka liʻiliʻi i nā makahiki ʻelua e hiki mai ana.

ʻO Peter Cerda:

No laila, ua kamaʻilio iki mākou e pili ana i ke aupuni, ua kamaʻilio mākou e pili ana i ka hoʻohui ʻana. E hāʻawi wau iā ʻoe i kekahi mau helu o ko mākou ʻāina. ʻO ka manawa hope loa o ka ʻāpana i ka ʻeleʻele, nā mea lawe ukali ʻAmelika Hui Pū ʻIa, i hoʻi mai i ka makahiki 2017. Ma kahi o ka ʻoihana hui o nā mea lawe ʻAmelika Hui Pū ʻIa i hana ai ma kahi o $ 500 miliona. Mai ia manawa, i kēlā me kēia makahiki ʻē aʻe, ua lilo kā mākou kālā i kēia ʻāpana o ka honua. ʻIke nō, i kēia makahiki i hala, 5 biliona. I kēia makahiki, lana ko mākou manaʻo e lawe i lalo i kahi $ 3.3 biliona o nā poho. He wahi paʻakikī kēia. Loaʻa iā ʻoe nā mokulele maikaʻi ma kēia ʻāina, hoʻohui maikaʻi. Pre-COVID, ʻo ʻoe a me [inaudible 00:14:38] e ulu nei. Ua hoʻohui maikaʻi ʻia mākou ma ka Latin American ma mua o ka wā ma mua. Akā ke nalowale mau nei kā mākou kālā. He aha nā mea e pono ai e hoʻololi maʻamau no kā mākou ʻāina e lilo i mea hoʻokūkū hou aku, e like me nā wahi ʻē aʻe a puni ka honua? A he aha nā aupuni e pono ai e hana ʻokoʻa a i ʻole e kōkua i kēlā ala?

ʻO Roberto Alvo:

ʻO wau e ʻōlelo nei, he ulu nui ko kēia ʻāina. ʻO nā mokulele no kēlā me kēia kauā he ʻehā a ʻelima paha o nā mea āu e ʻike ai i nā ʻoihana hoʻokele. Me nā hulihonua nui aku, ʻoi aku ka paʻakikī e hoʻopili aku no ka nui, no ka mamao, no nā kūlana wale nō. No laila, ʻaʻohe oʻu kānalua e hoʻāʻo ka ʻoihana mokulele ma ʻAmelika Hema i ka wā e hele ana i mua. ʻO ka ʻōlelo ʻana inā loaʻa nā manawa paʻakikī.

Akā makemake wau e kau nui i ka LATAM, inā ʻoe e nīnau iaʻu, ʻoi aku ka ʻoihana, no ka mea ʻaʻole wau makemake e kamaʻilio no nā poʻe ʻē aʻe. I ka hopena o ka lā, he manawa hoihoi loa kēia na LATAM. ʻO ke aʻo nui paha i loaʻa iā mākou mai kēia pilikia ʻo ia ka hiki iā mākou ke hoʻokau i ko mākou mau manaʻo, ko mākou manaʻoʻiʻo, ko mākou paradigms i mua o mākou a nānā iā lākou. A ʻike i nā mea e kū a me nā mea e pono ai e loli.

A he mea kupaianaha loa ia i ka ʻike ʻana o ka ʻoihana i kahi ʻano ʻokoʻa loa e pili ana i ka hele ʻana me kēia ʻoihana. A i ʻole pehea e hoʻomaʻalahi ai iā mākou iho me ka loli, ka ʻike lele no kā mākou mea kūʻai aku. E lilo mākou i mea ʻoi aku ka maikaʻi. Mālama nui mākou i nā kaiāulu a me ke kaiapuni ma ke ʻano holoʻokoʻa. A he mea hoʻohenehene iki ia, akā ʻo kēia pilikia no ka mea e ʻae iā mākou e ʻoi aku ka ikaika e like me LATAM ma mua o ka pilikia. Nui loa koʻu manaʻo e pili ana i kā mākou ʻoihana. A i ko mākou hoʻokele ʻana ma o ka kaʻina 11 mokuna, kahi pilikia e hiki ai. ʻO ka mokuna ponoʻī me nā hoʻololi a mākou e hana nei e hoʻohauʻoli loa wau e pili ana iā LATAMS i ka wā e hiki mai ana i nā makahiki e hiki mai ana.

ʻO Peter Cerda:

A e kamaʻilio e pili ana i ka wā e hiki mai ana a me ka mokuna 11, no ke aha e hoʻoholo ai? He aha ka mea i hoʻokūpaʻa iā ʻoe i kēlā manawa a ʻolua i manaʻoʻiʻo ai i kēlā manawa, ʻo ia ka hana ʻoi loa e hiki ai, ke manaʻo nei wau, e hoʻonoho iā ʻoe iho ma ke ʻano he mokulele i ka wā e hiki mai ana, ke puka i waho o ka pilikia.

ʻO Roberto Alvo:

Manaʻo wau i ka wā a mākou i ʻike ai he mea maopopo loa no mākou ʻaʻole mākou e loaʻa i ke kōkua aupuni. A i ʻole e kōkua mai kēlā aupuni me ke ʻano o ka hoʻoponopono ʻana iā mākou iho. Ua akāka loa hiki iā mākou ke lawe i ka manawa lōʻihi a pōkole paha o ka manawa, akā pono mākou e hoʻokau iā mākou iho i ke kūlana o ka hoʻoponopono hou ʻana i ka ʻoihana, e like me ka nui o nā mea. A ʻo nā mea i loaʻa ʻole, ʻo ka hapa nui o lākou no ka mea ua kōkua ʻia lākou e ke aupuni. ʻO ia paha ka hoʻoholo paʻakikī loa i hiki i ka papa a i ʻole ka ʻoihana ke lawe. E like me kou ʻike, he ʻohana koʻikoʻi ka ʻohana Cueto o kēia ʻoihana no 25 mau makahiki a ua kū lākou i ka hoʻoholo o ka nalo ʻana i nā mea āpau. A mahalo wau i ka hilinaʻi o kēia mau ʻoihana. A laila ma ka hohonu, ua hoʻoholo lākou e hoʻopuka hou i ka ʻoihana a lilo i mea hōʻaiʻē ʻo LATAM.

E like me kaʻu e ʻike nei i kēia manawa, no ka ʻoihana nō, he manawa kūpono loa kēia. ʻO ka hoʻoponopono hou ʻana i ka mokuna e ʻae iā mākou e wīwī, ʻoi aku ka maikaʻi, a e loaʻa iā mākou kahi pale kaulike ʻoi aku ka ikaika ma mua o ka mea i loaʻa iā mākou i ka wā i komo ai i ka hana. No laila, ʻoluʻolu loa wau e pili ana i kahi e kū ai a me nā mea e pono ai mākou e hana. Minamina mākou i ka hoʻoholo ʻana. Akā maopopo iaʻu no ka ʻoihana, maikaʻi loa kēia, maikaʻi loa i ka manawa.

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