Ua hoʻolaha ka International Air Transport Association (IATA) ʻo 'Unlocking Value Creation by Putting the Customer First' ʻo ia ke kumuhana o ka 2022 World Passenger Symposium (WPS).
E mālama ʻia ka hanana 1-3 Nowemapa 2022 ma Bahrain me awawa Air e like me ka mokulele hoʻokipa.
"E like me kekahi ʻoihana, ʻoi aku ka maikaʻi o nā mokulele i ka wā e hālāwai ai lākou i nā manaʻolana o ka mea kūʻai aku. Kōkua nā kūlana honua e hoʻomaʻamaʻa i kēia. ʻO ka paʻakikī ka hōʻoia ʻana i nā kūlana e hoʻokō me nā mea hou i alakaʻi ʻia e ka ʻenehana a me nā koi o nā mea kūʻai aku e ulu ana a puni ka kamepiula. Manaʻo ka poʻe mākaʻikaʻi i ka ʻike maopopo i nā wahi a lākou e kūʻai ai i nā kumukūʻai, a me nā huahana mokulele ʻē aʻe, nā makana i hana ʻia, ka ʻeke ʻeke a me ka hoʻoili ʻana me ka launa ʻole ma nā mokulele. Manaʻo wau e kūkākūkā pehea mākou e hana nei i kēia mau holomua a me nā mea hou aʻe i ka IATA World Passenger Symposium o kēia makahiki, "wahi a Willie Walsh, IATALuna Nui.
Na Kāpena Waleed AlAlawi, ʻo Gulf Air Acting Chief Executive Officer, e hāʻawi i kahi Wehewehe Keynote Address. "ʻO kā mākou mea kūʻai aku ka mea nui ma Gulf Air. Hāʻawi kēia ʻaha kūkā i kahi manawa kūpono no ka ʻoihana mokulele e kūkākūkā a hoʻopaʻapaʻa i nā hana a me nā kūlana e pili ana i ka waiho ʻana i ka mea holo mua. Hauʻoli nui mākou i ka hoʻokipa ʻana i ka IATA World Passenger Symposium a ke kakali nei mākou i ka hoʻokipa ʻana i nā mea haʻiʻōlelo a me nā ʻelele i Bahrain," wahi a Kāpena AlAlawi.
Hoʻohui ka WPS o kēia makahiki i ka Digital, Data and Retailing Symposium, ka Global Airport and Passenger Symposium a me ka Accessibility Symposium i hoʻokahi hanana e hōʻike i ke koʻikoʻi a me ka pilina o nā mea ʻekolu i ka ʻike o ka mea kūʻai aku.
Ma waho aʻe o nā hālāwai plenary, ʻekolu mau ala ʻike (Retail and Payment, Airport & Pax Experience and Accessibility) e kamaʻilio i ka huakaʻi o ka mea kūʻai aku - e hoʻopuni ana i nā mea āpau mai ke kūʻai ʻana a me ke kūʻai ʻana i kahi huahana huakaʻi ea a hiki i ka huakaʻi. E kamaʻilio ʻia kēlā me kēia ʻanuʻu o ke kaʻina huakaʻi mai ka manaʻo o ka mea kūʻai aku a me ka mea hoʻolako.
Aia nā kumuhana kau:
- ʻO ka ʻae ʻana i ka manaʻo o nā mea kūʻai aku ma kahi kaiaola hou
- Pehea ka ʻae ʻana o nā mokulele i ka hoʻololi ʻana o ka mea kūʻai aku a me ke kūʻai kūʻai maoli
- ʻO ka hoʻokūkū ma ka wahi hoʻohui
- Nā mea kūʻai ma ke kikowaena o ka huakaʻi pili ʻole
- Ke lanakila ʻana i nā pilikia ukana no ka ʻike ʻoi aku ka maikaʻi o ka mea kūʻai aku
- Hāʻawi i nā mea kūʻai aku i kahi ʻike hoʻokele eco-friendly
- ʻO ka ʻenehana biometrics hope-to-end e alakaʻi ana i ka hoʻomohala ʻana i ke kahua mokulele
- Hiki i ke kahua mokulele a me ka hoʻolālā ʻana
- Ka lawe ʻana i nā mea kōkua kaʻa
- Ka noiʻi no ke kīnā a me ka hiki ʻana: he aha ka mea hou a me ke kumu e pono ai no ka mokulele
ʻO nā mea koʻikoʻi ʻē aʻe o WPS e komo pū:
- Nā hualoaʻa o ka IATA's 2022 Global Passenger Survey
- Keʻike o ke kaona
- He hōʻikeʻike e hōʻike ana i nā huahana hou loa, nā ʻenehana a me nā hoʻonā e wehewehe i ka ʻike o ka poʻe kaʻa ma ka honua, a ma ka lewa.