ʻO nā kaulahao hokele hanohano, ka poʻe pio nui loa i ka emi ʻana o ka ʻoihana hale noho, ke hāʻawi nei i kekahi o kā lākou mau hōkū lanakila paʻakikī e mālama i ke kālā.
E ʻae ʻo Starwood Hotels & Resorts Worldwide Inc., ka mea nona nā ʻoihana waiwai nui e like me St. Regis a me W Hotels, i kekahi o kāna mau waiwai e hoʻemi i ko lākou pae o ka lawelawe - a me ka helu o nā hōkū - a hiki i ka hoʻomaka ʻana o ka ʻoihana, wahi a ka waha ʻōlelo ʻo KC Kavanagh. . Ua ʻoki ʻo Hilton Hotels Corp. a me InterContinental Hotels Group Plc i nā helu no kekahi mau wahi.
"Pono ka mālama ʻana i nā hōkū i ka hoʻopukapuka kālā nui," wahi a Stephen Bollenbach, ka mea i hoʻomaha ma ke ʻano he luna hoʻokele nui o Hilton i ka wā i kūʻai ai ʻo Blackstone Group LP i ka hui i ka makahiki 2007.
Ua paʻakikī ka poʻe hoʻokele hōkele hale hoʻokipa e huki i nā mea kūʻai aku no ka mea e pale ana ke kaʻe ʻana i ka poʻe hoʻomaha a hoʻoikaika i nā hui e hōʻemi i kā lākou kālā huakaʻi. ʻO ia ke ʻano o nā uku haʻahaʻa no nā ʻoihana kiʻekiʻe a me nā huakaʻi hoʻomaha. ʻO ia hoʻi ka nalowale ʻana o kekahi mau pono, e like me nā makana hoʻokipa, nā pua i loko o kou lumi, nā nūpepa hoʻomaikaʻi a i ʻole lawelawe lumi 24-hola.
Pono nā mea hoʻokele hōkele e hōʻemi i nā lawelawe e mālama i ke kālā. Ua hāʻule ka nui o ka noho ʻana no nā hōkele maikaʻi ma ka honua holoʻokoʻa i ka 57 pakeneka i ka makahiki a hiki i Iulai mai ka 71 pakeneka i ka manawa like o ka makahiki ma mua, he hāʻule nui aʻe ma mua o nā ʻano hale noho ʻē aʻe, e like me Smith Travel Research.
ʻO ka awelika o nā lumi lumi o kēlā me kēia lā ma nā hōkele nani loa a puni ka honua i hāʻule i ka 16 pakeneka i $ 245.13, ua manaʻo ka hui ʻikepili hōkele ʻo Tennessee. Ua hāʻule nā kumukūʻai no nā hōkele waena ma kahi o 13 pakeneka i $87.12.
Nā Noho, Hāʻule nā uku
"Makemake nā mea kūʻai aku i nā makana maikaʻi loa i hiki iā lākou ke loaʻa," wahi a Jeff Higley, he pelekikena hope ma Smith Travel Research. "Ke kū nei ka hapa nui o nā hōkele nani i ka hemahema o ka noho ʻana, ke hoʻohaʻahaʻa nei lākou i nā kumukūʻai e hoʻowalewale i nā mea kūʻai aku e komo mai.
Ma ʻAmelika, hāʻawi nā alakaʻi huakaʻi e like me ka mea i hāʻawi ʻia e ka American Automobile Association a me ka Mobil Travel Guide e hāʻawi i nā makana hōkū a daimana paha. Ma ke ao holoʻokoʻa, ʻaʻohe hoʻohālikelike maʻamau. Hāʻawi ʻia nā helu ma kekahi mau ʻāina e nā hui ʻoihana hōkele.
No ka loaʻa ʻana o nā hōkū ʻelima, ka helu kiʻekiʻe loa, pono nā hōkele e hāʻawi i "kahi kūlana kūʻokoʻa e hāʻawi mau ana i ka superlative, lawelawe pilikino," e like me ka Mobil Travel Guide, e waiho ana i nā koi kikoʻī. Pono e loaʻa kahi makana hoʻokipa a waiho ʻia kekahi "mea mahalo a noʻonoʻo" ma luna o ka uluna i ka wā o ka lawelawe ʻana, ʻoiai ʻo nā bākeke hau he aniani, metala a pōhaku paha a aia nā ʻū.
'E like me ka hau'oli'
Pono nā mea kūʻai lumi-lawelawe e kauoha i ka waina ma ke aniani e hōʻike ʻia i ka ʻōmole i ka wā i ninini ʻia ai ka waina i loko o ka lumi, a pono e hāʻawi ʻia nā mea kūʻai aku i ka bar a i ʻole ka lumi hoʻomaha "ma ka liʻiliʻi o ʻelua mau ʻano meaʻai momona maikaʻi," e like me ke alakaʻi. Inā he loko ka hōkele, pono e alakaʻi ʻia nā malihini e hele mai e ʻauʻau i ko lākou mau noho a hāʻawi ʻia i ka hoʻomaha.
"ʻO ka nui o nā mea a mākou i ʻona ai hiki ke hoʻopau ʻia a hoʻemi ʻia i ka liʻiliʻi o ka intrusive a no laila ʻoi aku ka ʻoihana," wahi a Lewis Wolff, ka luna alakaʻi o Martiz, Wolff & Co., nona nā hōkele waiwai me ka Ritz ma St. Louis, Missouri, he ʻEhā Kau ma Toronto a me Houston a me ka Carlyle ma New York. "Inā hoʻohaʻahaʻa ʻia kahi hōkele hōkū ʻelima i ka hōkū ʻehā, hauʻoli ka hapa nui o nā poʻe."
Ua haʻalele ʻo Hilton i ka helu 5-hōkū no ka Hilton Plaza ma waena o Vienna i kēia makahiki a me ka noʻonoʻo ʻana me ka ʻole o ka helu kūlana ma kahi hōkele ʻē aʻe o ke kūlanakauhale, wahi a Claudia Wittmann, he waha ʻōlelo no ka hui US. Ua ʻōlelo ʻo Wittman, ua haʻalele ka hui i ka helu hōkū ma kāna mau hōkele ma muli o nā kūlana like ʻole i koi ʻia i kēlā me kēia ʻāina.
Wiena waena
"ʻAʻole ia he mea maʻamau ka hoʻoholo ʻana o nā hōkele ʻaʻole kūpono ke kālā e mālama i ka hōkū ʻelima a e hoʻonohonoho hou i ka hōkele," wahi a Mark Woodworth, pelekikena o PKF Hospitality Research. "I loko o nā mahina ʻeono e hiki mai ana, e ʻike paha mākou i nā mea nona nā hōkele kiʻekiʻe loa e hoʻomaka ana e hoʻonohonoho i kahi kumu kūʻai haʻahaʻa."
Ua hoʻoholo pū ʻo InterContinental ʻaʻole e hoʻohou i ka papa ʻelima-hōkū ma kāna hōkele hoʻokahi ma ke kapikala ʻo Austrian, e like me Charles Yap, kahi ʻōlelo no ka hui UK. ʻO InterContinental, kahi kokoke i Lākana, e hana ana i nā hōkele nani ma lalo o kona inoa ponoʻī a me ka inoa Crowne Plaza. Ua hōʻole ʻo Yap i ka ʻōlelo ʻana i nā mea ʻē aʻe e hōʻemi ʻia. ʻO kona mau hōkele hōkū ʻelima ka InterContinental Amstel Amsterdam a me ka InterContinental Grand Stanford Hong Kong.
Ua loaʻa i ka InterContinental Carlton Cannes ma Farani kona hōkū ʻelima i kēia makahiki.
Nā huakaʻi ʻoihana
Ke hoʻāʻo nei ʻo InterContinental e hōʻemi i nā kumukūʻai ma kāna mau hōkele a hiki i ka poʻe huakaʻi ʻoihana, kekahi o nā kumu waiwai nui, e hoʻi i ka mākeke ma nā helu ʻoi aku ka nui, wahi a ka Luna Nui o IHG ʻo Andrew Cosslett i kahi hālāwai ninaninau ma ʻAukake 11.
"Inā ʻoe e mālama liʻiliʻi, e like me ka nui o ka meaʻai ma ka buffet a i ʻole nā ʻano ʻāpala like ʻole a i ʻole ka lawe ʻana i ka wai i lalo i hoʻokahi a ʻelua paha degere, he ʻokoʻa ia," wahi āna.
Ke hoʻāʻo nei ʻo Starwood e hoʻopau i kekahi o nā frills i hāʻawi ʻia ma kāna mau hōkele nani.
Hoʻoponopono i nā lawelawe
"Ma muli o ke ʻano hoʻokele waiwai o kēia manawa, hiki iā mākou ke ʻae i kahi waiwai pilikino e hoʻoponopono i kāna mau lawelawe ma lalo o ka helu hōkū i ʻae ʻia," wahi a Kavanagh. Ua hōʻole ʻo ia i ka inoa o kekahi o nā hōkele.
Pono nā waiwai e hoʻi i kahi ʻōnaehana helu i ka hiki ke hiki, i ʻōlelo ʻo ia. ʻO Starwood, aia ma White Plains, New York, ʻehiku mau hōkū ʻelima ma US, me ka St. Regis ma Fifth Avenue a me 55th Street ma New York. ʻO nā hōkele hoku ʻelima o ka hui ʻo Le Royal Meridien ma Mumbai a me St. Regis ma Beijing.
Pono e uku ʻia kekahi mau hōkele waiwai no ka hapa o ka makahiki e hoʻokō i nā lilo āpau e pili ana i ka helu hōkū kiʻekiʻe, e like me Harry Nobles, ka mea nāna i hoʻokumu i ka Nobles Hospitality Consulting. "ʻAʻole hoʻonui ka nui o kēia mau hōkele i nā kālā āpau e pono ai lākou e hana ma kahi pae ʻelima-hōkū," wahi āna.
Ua hana mua ʻo Nobles ma ke ʻano he inspector no ka American Automobile Association, nāna e hoʻokele i ka AAA Diamond Rating Process, kahi ʻōnaehana helu hōkele a me nā hale ʻaina ma ʻAmelika ʻĀkau. I kēia manawa, kūkākūkā ʻo ia i nā hōkele no ka loaʻa a mālama ʻana i ka helu i makemake ʻia. "Pono pinepine ka poʻe nona i loko o kā lākou mau ʻeke i kekahi mau kau e mālama i kekahi mau pae," wahi āna.
Ua ʻike nā aliʻi i kekahi mau hōkele e haʻalele i kā lākou mau hōkū ʻelima e mālama i ke kālā, akā hōʻole lākou e hāʻawi i kekahi mau hiʻohiʻona. "He hana ʻole kēlā," wahi āna.
Nānā inoa ʻole
ʻO AAA, ka mea e hoʻomaikaʻi ai i nā hōkele a me nā hale ʻaina me ka helu daimana, hana i ka nānā ʻana i nā waiwai waiwai me ka inoa ʻole, wahi a ka waha ʻōlelo ʻo Heather Hunter. ʻIke ʻia ka lawelawe ʻana o kahi waiwai mai ka manawa i hana ʻia ai ka mālama ʻana ma o ka nānā ʻana i ka lā aʻe, wahi a Hunter.
Aia i kēia manawa he 103 AAA ʻelima mau hōkele ma ʻAmelika ʻĀkau, me Kanada, Mexico a me Caribbean, e like me Hunter. Ua helu ʻia ʻo Kaleponi ʻo ia ka mokuʻāina me nā hōkele ʻelima daimana loa ma 19, ukali ʻia e Florida me 10, a me Georgia me ʻeono. E hoʻokuʻu ʻo AAA i kāna papa inoa hope loa o nā hoʻokumu daimana i Nowemapa.
"Ua ʻike mākou i kekahi mau hōʻemi," wahi a Hunter. "Akā ke hoʻāʻo nei ka nui o nā waiwai e ʻoki i nā kumukūʻai me ka ʻole e hōʻemi i ka helu."
He mea paʻakikī paha ia, e like me nā Aliʻi, no ka mea, ʻo ka hāʻule liʻiliʻi o ka lawelawe e hoʻopilikia i nā kūlana kiʻekiʻe e pono ai ka hōkele ʻelima mau daimana e mālama.
"Inā ʻoe e kāhea aku i ka concierge ma kahi hōkele hōkū ʻelima, pono ke kiʻi ʻia ke kelepona i ka hapalua kekona," wahi a Nobles. "No ka hana ʻana i kēlā, pono ʻoe i nā limahana he nui."
