Hoʻomaʻamaʻa ʻia ʻo Pure Grenada Customer Service Training Resounding Success

Ua hauʻoli ka Grenada Tourism Authority (GTA) i ka hōʻike ʻana i ka hoʻomaʻamaʻa ʻana o ka Pure Grenada Excellence Champion (PGEC) Customer Service ma ke kaikuahine mokupuni ʻo Carriacou he kūleʻa nui. 250 mau mea komo mai nā ʻāpana like ʻole i hele i nā hālāwai, i mālama ʻia ma waena o ʻApelila 3 a 6 ma Cassada Bay Resort.

ʻO ka papahana Pure Grenada Excellence Champion kahi hana hoʻomaʻamaʻa maikaʻi loa i hana ʻia no ka hoʻomaikaʻi ʻana i ka maikaʻi a me ka mākeke o nā mea lawelawe kūloko e ʻoi aku ka maikaʻi o ka hāʻawi ʻana i nā ʻike kūikawā i nā kamaʻāina a me nā malihini. ʻO nā papa aʻo Carriacou ka mea i mālama mua ʻia ma lalo o ka Pure Grenada Excellence Champion umbrella a ʻike i ke komo ʻana mai nā ʻelele o nā hui lawelawe koʻikoʻi, me ka Royal Grenada Police Force, Grenada Airports Authority, Grenada Ports Authority, Ministry of Carriacou a me Petite Martinique Affairs, huakaʻi. a me nā mea hoʻokele kaʻa kaʻa, nā hale kūʻai, nā hale ʻaina, a me nā hōkele. Ua hoʻolako ʻia nā hui e Edward Frederick nāna i uhi i ka kamaʻilio kūpono, ka hoʻoholo hakakā, nā hoʻolālā mālama ʻana i nā mea kūʻai aku, a me nā hana olakino a palekana. Ua hoʻonohonoho pono ʻia kēia mau wahi kikoʻī no ka hoʻomaikaʻi ʻana i ka lawelawe ʻana a me ka hoʻomaikaʻi ʻana i ka ʻike kipa holoʻokoʻa ma nā mokupuni ʻo Carriacou a me Petite Martinique.

ʻO ka hōʻike ākea o nā poʻe i komo i ka makana mua o ka papahana Pure Grenada Excellence Champion e hōʻike ana i ke koʻikoʻi o ka hāʻawi ʻana i kahi hoʻonā lawelawe lawelawe mea kūʻai aku e like me nā papa hoʻomaʻamaʻa PGEC e hoʻolaha i kahi moʻomeheu o ka maikaʻi a alakaʻi i kahi hoʻonui holoʻokoʻa i nā wahi āpau o ka mea kūʻai. ʻike.

Ua ʻōlelo ka luna o ka Grenada Tourism Authority, ʻo Randall Dolland, "ʻO ka maikaʻi i ka lawelawe mea kūʻai aku ka puʻuwai o ka ʻoihana mākaʻikaʻi. ʻO ka kūleʻa o kā mākou hui hoʻomaʻamaʻa lawelawe lawelawe ma Carriacou e ʻōlelo i ka ʻike ʻana i ka mea nui i nā mea lawelawe a me nā ʻoihana mākaʻikaʻi e hoʻolako ʻia me nā mākau kūpono e hana ai i nā ʻike poina ʻole, e hoʻoulu i nā pilina lōʻihi, e hoʻoulu i nā loiloi maikaʻi, a ma hope o ka hoʻokele. ulu i ka ʻoihana mākaʻikaʻi."

Ua hōʻike hou ʻia ʻo Grenada ʻo ia kekahi o nā wahi kiʻekiʻe ʻekolu no ka hoʻihoʻi hou ʻana mai ka mākeke US e ka Caribbean Hotel & Tourism Association (CHTA). ʻO ka papahana Pure Grenada Excellence Champion he hōʻike ia i ka manaʻo o ka GTA e hāpai i ka maikaʻi i ka hāʻawi ʻana i ka lawelawe e hōʻoia i ka holomua a me ka hoʻomau o ka ʻoihana mākaʻikaʻi.

Ke hoʻomau nei nā papa hoʻomaʻamaʻa ʻoihana mea kūʻai aku ʻo PGEC a loaʻa me ka uku ʻole i nā ʻoihana ʻoihana hoihoi a me nā limahana o nā ʻoihana mākaʻikaʻi, me nā hale ʻaina, nā hōkele, nā kaʻa kaʻa a me nā mea mākaʻikaʻi, nā kahua hoʻokipa a me nā ʻoihana ʻē aʻe i mua o ka ʻoihana mākaʻikaʻi.