ʻO ka World Travel & Tourism Council's (WTTC) e hele ana i Seville, Sepania i keia pule e hele i ka 19th Global Summit of WTTC maʻApelila 3 a me 4. WTTC lala ʻo ia nā luna nui, nā pelekikena, a i ʻole nā noho o nā ʻoihana nui he 100 mai nā ʻāpana like ʻole a me nā wahi i loko o ka ʻoihana huakaʻi a me nā huakaʻi. I kēia makahiki hiki i nā lālā ʻole ke hele aku no kahi likiki $ 4,000.00 no kēlā me kēia ʻelele.
E hoʻokumu ʻia ka hanana ma ke kumuhana o 'Changemakers', e hoʻohana ana i ka makahiki 500 o ke kaʻapuni mua ʻana o ka honua mai Seville a me ka hopena o ka honua i hoʻololi i ka hopena.
WTTC manaʻo e hoʻoikaika i nā ʻelele me nā poʻe hoʻololi a me nā manaʻo e hana i ka ʻike e hiki mai ana o Travel & Tourism. ʻO ka ʻoihana ʻoihana, ka hoʻomohala, ka hana hou, ka ʻokoʻa, a me ka inclusivity e alakaʻi i ke kamaʻilio. Loaʻa i nāʻelele hoʻopukapuka nui e lawe mai i kekahi o nā "mea hoʻololi" i ka piko. ʻO ia ka Pelekikena US mua ʻo Barack Obama.
ʻO kēia ka mana hope loa o ka papahana ke kū nei i keia la:
KĀLĀ 1: Pōʻakolu 3 ʻApelila
0930 CEREMONY WEHE
ʻO Christopher J. Nassetta, Luna Hoʻomalu, World Travel & Tourism Council (WTTC) & Luna Nui, Hilton
ʻO Hon Pedro Sánchez, Pelekikena, Sepania
Juan Espadas, Meia, Seville
ʻO Juan Manuel Moreno, Pelekikena, Ke Aupuni Kūloko o Andalusia
Zurab Pololikashvili, Kakauolelo Nui, UNWTO
1010 ʻ speechlelo hoʻomaka: 'Shaping the Future'
ʻO Gloria Guevara, Pelekikena & CEO, WTTC
1025 ʻO ka wā e hiki mai ana…
ʻEkolu mau alakaʻi e hāʻawi i nā hōʻike pōkole e ukali ʻia e Q&A ahi wikiwiki. E hāʻawi nā alakaʻi i kā lākou kuanaʻike e pili ana i nā mea e hiki mai ana i ka honua o nā kamaʻilio, ʻenehana, a me ka hoʻomau ʻana a me nā pilikia a me nā manawa kūpono no Travel & Tourism ma ke ʻano he alakaʻi nui no ka loli.
Hoʻohui nui: ʻO José María Álvarez-Pallete, Lunahoomalu & CEO, Telefónica SA
Hoʻohui nui: ʻO Michael Froman, Hope Pelekikena a Pelekikena, Hoʻolālā Strategic, Mastercard
Hoʻohui nui: ʻO Gary Knell, Lunahoomalu, National Geographic Partners
Q&A: ʻO Kathleen Matthews, Mea kākau moʻolelo & mea hōʻike
1115 I ka Hotseat
E hoʻi i hope i nā nīnauele me nā alakaʻi ʻoihana e kaʻana like i ko lākou ʻike i ka wā e hiki mai ana a me nā mea e pono ai no ka ʻoihana Travel & Tourism e mālama i mua o ka piko.
Kōkua 1: ʻO Mark Okerstrom, Pelekikena & CEO, Pūʻulu ʻo Expedia
Nīnauele: Glenda McNeal, Pelekikena, ʻOihana Hoʻolālā Pāʻoihana, ʻO American Express Company
Kōkua 2: Keith Barr, Luna Nui, IHG
Nīnauele: ʻO Tanya Beckett, Mea kākau moʻolelo & Mea hōʻike, BBC
1145 ʻĀʻAI
1215 Hoʻomākaukau no ka wā e hiki mai ana: huakaʻi huakaʻi hele huakaʻi ʻole
WTTCKe manaʻo nei ko Seamless Traveler Journey e hoʻololi i ka palekana o ka huakaʻi a me ka hoʻomaʻamaʻa ʻana ma o ka hoʻolako ʻana i kahi huakaʻi holo ʻole i ka hopena i hoʻopili ʻia ʻaʻole wale nā mokulele a me nā mokulele akā ʻo ka holo moana, ka hōkele, ka hoʻolimalima kaʻa a me nā mea ʻē aʻe o ka huakaʻi. I kēia manawa i kāna hana ʻelua, ʻo ka manaʻo o ka Seamless Traveler Journey e pili ana i ke ʻano o ka hui pilikino a me nā aupuni e hana pū ai e hōʻoia i ka hoʻonui ʻana i ka palekana a me ka liʻiliʻi o ka friction e hele pū me ka lima.
Hoʻonohonoho hoʻonohonoho: Kevin McAleenan, Komikina, Dute a me Palena Palena, Aupuni US
ʻO nā poʻe koho: Sean Donohue, Luna Nui, Dallas Fort Worth International Airport
Richard D Fain, Lunahoomalu, a me CEO, Royal Caribbean Cruises
ʻO Tadashi Fujita, Pelekikena Hope Pelekikena, ʻo Japan Airlines
ʻO Tony Smith, Luna Hoʻokele o mua, UK Border Agency
John Wagner, Hope Komikina, Dute a me Palena Palekana, Aupuni US
Manel Villalante, Luna Nui, Renfe Operadora
Moderator: ʻO Isabel Hill, Luna Hoʻokele, Keʻena Huakaʻi a me nā ʻOihana Hoʻokele, Ke Keʻena Kālepa o US
1300 ʻO ka ʻike mai Sepania
ʻO Reyes Maroto, Kuhina o ʻOihana, Kālepa a Hoʻokipa, Sepania
1310 I ka Hotseat
E hoʻi i hope i nā nīnauele me nā alakaʻi ʻoihana e kaʻana like i ko lākou ʻike i ka wā e hiki mai ana a me nā mea e pono ai no ka ʻoihana Travel & Tourism e mālama i mua o ka piko.
Kōkua 3: ʻO Fritz Joussen, Luna Nui, Pūʻulu TUI
ʻO Hotseat 4: ʻO Luis Maroto, Pelekikena & CEO, Amadeus
Nīnauele: ʻO Tanya Beckett, Mea kākau moʻolelo & mea hōʻike, BBC
1335 Ka wikiwiki o ka hoʻololi…
ʻO Geoffrey JW Kent, ka mea hoʻokumu, lunahoomalu & luna hoʻomalu ʻo Abercrombie & Kent, i ke kamaʻilio pū ʻana me ke kaʻi heihei Formula One ʻo Sir Jackie Stewart.
1400 AINA AINA
ʻO ka hālāwai awakea kūikawā: Hoʻohou i ka ʻike huakaʻi
Ma luna o mākou ka ʻoiaʻiʻo o kahi huakaʻi huakaʻi huakaʻi, huakaʻi ʻole, ke hele nei i kahi ala i kahi ʻike maʻalahi, ka hoʻomaikaʻi ʻana a me ka palekana, ka maikaʻi o ka hana no nā mea lawelawe huakaʻi, a me ka manawa kūpono no ka lawelawe kiʻekiʻe a pilikino i loko o ka huakaʻi. He alakaʻi ko mākou panela ma nā māla o ka biometric, ʻike kikohoʻe, palekana, a me ka ʻenehana huakaʻi. E hāʻawi lākou i ko lākou mau manaʻo e pili ana i ke kūlana o ka biometric a me ka ʻike kikohoʻe, nā ala e hoʻokō ākea ai i ka huakaʻi huakaʻi, a me nā manawa kūpono e hōʻike ai kēia ʻenehana hou i ka wā e hiki mai ana o ka huakaʻi a me ka mākaʻikaʻi.
ʻO nā poʻe koho: ʻO Diana Robino, Pelekikena Hope Pelekikena, ʻOihana Hoʻolauleʻa Honua, Mastercard
ʻO Virginie Vacca Thrane, ke poʻo o nā laulima Strategic - Digital Travel ID, Amadeus
John Wagner, Hope Komikina, Dute a me Palena Palekana, Aupuni US
ʻO Gordon Wilson, Pelekikena, Pūnaewele WorldReach
Moderator: ʻO Jimmy Samartzis, ke poʻokela poʻokela, ʻo Oliver Wyman
1515 Kūkākūkā me Pelekikena Barack Obama
ʻO Barack Obama, ka Pelekikena 44 o ʻAmelika Hui Pū ʻIa o ʻAmelika
E hāʻawi kahi alakaʻi politika ākea ākea i kā lākou kuanaʻike e pili ana i ke kūlana o ka honua i kēia manawa a me ke kuleana nui a Travel & Turismo ma ke ʻano he ʻoihana waiwai nui loa o ka honua.
Nīnauele: Christopher J. Nassetta, Lunahoomalu, WTTC & Luna Nui, Hilton
1615 Ma mua o ke ākea: nā mea kūʻai aku o ka lā ʻapōpō
E nānā kēia kau i nā laulā like ʻole o ka mea kūʻai honua hou a pehea e hōʻoia ai nā ʻoihana T&T e hoʻomākaukau nei lākou no ka mea kūʻai mai ka lā ʻapōpō.
Mahele 1: Pehea ka makemake o Kina ʻōpio a me kāna mau Millennial e ʻike a ʻike i ka honua
ʻO Zak Dychtwald, ka mea hoʻokumu & CEO, Young China Group
Mahele 2: ʻO ka New Consumerial Consumerial Consumerial
Ken Dychtwald, Mea hoʻokumu & CEO, Wave makahiki
Moderator: ʻO Matthew Upchurch, Luna Nui, Virtuoso
1710 Hoʻomākaukau no ka wā e hiki mai ana: Mākaukau anei nā kūlanakauhale ma kēia mua aku?
ʻO ka Destination Stewardship kahi mea koʻikoʻi no WTTC. ʻO ka ulu nui o ka mākaʻikaʻi ma nā kūlanakauhale i nā makahiki i hala iho nei ua hoʻomālamalama i ka pono o ka hoʻolālā maikaʻi a me ka hoʻokele. WTTC ua hui pū me Jones Lang Lasalle ma ka noiʻi hou e pili ana i nā kūlanakauhale a me kā lākou mākaukau no ka ulu ʻana e hiki mai ana. E nānā kēia kau i nā ʻike o ka hōʻike a me ke ʻano o ka hoʻolālā ʻana a me ka hoʻopili ʻana o nā kūlanakauhale a puni ka honua i ka ulu ʻana o ka wā e hiki mai ana.
Keynote: Dan Fenton, EVP, JLL Hōkele a me Pūʻulu Hoʻokipa
Nā Panellists:
HE Ahmed Al-Khateeb, Pelekikena, Komikina Saudi no ka Hoʻomākaʻikaʻi a me ka Hoʻoilina National (SCTH) *
HE Elena Kountoura, Kuhina Hoʻomākaʻikaʻi, Helene
ʻO Steffan Panoho, ke poʻo o ka mākaʻikaʻi. Mākaʻikaʻi Auckland, Nā hanana a me ka Hoʻolālā Waiwai
ʻO Enrique Ybarra, Luna Nui, Nānā Kūloko
Moderator: Mark Wynne Smith, Luna Nui o ka Honua, JLL Hotel & Pūʻulu Hoʻokipa
1745 PALAPALA
KĀLĀ 2: Pōʻahā 4 ʻApelila
0900 WEHE
0905 Hoʻomākaukau no ka wā e hiki mai ana: ka huakaʻi o kēia lā: ʻoiaʻiʻo, nā waiwai a me nā Instagram
E ʻimi ana kēia kau i nā mea hōʻailona hōʻailona a me nā wahi e hiki ai a ke hana nei e hoʻopili pono me nā mea kūʻai o ka wā e hiki mai ana. Loaʻa i nā mea huakaʻi o kēia lā nā kūlana no ka ʻoiaʻiʻo, makemake e hana i nā mea hou aʻe ma mua o ka hoʻopau wale ʻana, a laila makemake e Instagram e pili ana. Pehea e hoʻololi ai i nā wahi e hōʻona ai ka mākeke? E hōʻike ke kūkā kamaʻilio i nā laʻana o ke komo ʻana mai nā hale kūʻai aku i nā wahi mākaʻikaʻi a uhi pū ʻia hoʻi nā kōkua e hōʻike i ka hoʻomau ʻana i ka moʻolelo i loko o ka moʻolelo o ka mea hele.
Keynote: Anthony Malkin, Lunahoomalu & CEO, Empire State Realty Trust, Inc.
Nā Panellists: Desiree Bollier, Lunahoomalu, Waiwai Kūʻai
ʻO Jean-François Clervoy, ESA Astronaut & CEO Novespace
ʻO Jeremy Jauncey, Luna Nui, Nā Huakaʻi Nani
Anthony Malkin, Lunahoomalu & CEO, Empire State Realty Trust, Inc.
ʻO Kike Sarasola, Pelekikena & Hoʻokumu, Room Mate Hotels & Bemate.com
Moderator: ʻO Jacqueline Gifford, Luna Hoʻoponopono ma Luna Nui, Huakaʻi + Leʻaleʻa
Ke piʻi aʻe nei ʻo 1000 ʻApelika
HE Margaret Kenyatta, Lede Mua o ka Lepupalika ʻo Kenya
1015 Hoʻomākaʻikaʻi no ka ʻAha Hoʻohanohano ʻApopo
WTTCE hōʻike a hoʻolauleʻa ana ka hanana makahiki ʻo Tourism for Tomorrow Awards i ka maikaʻi loa o ka mākaʻikaʻi hoʻomau mai ka honua holoʻokoʻa.
ʻO Fiona Jeffery, ka mea hoʻokumu a me ka luna hoʻomalu, kahi kulu wale a me ka luna, mākaʻikaʻi no nā makana a ka lā ʻapōpō
ʻO Jeffrey C. Rut basa, CEO, huakaʻi AIG
1100 ʻĀʻAI Kākau ʻia ma: 27 Malaki 2019 (E ʻoluʻolu e hoʻololi i nā kau, nā manawa, a me nā mea haʻi ʻōlelo * = tbc)
1130 Kālā ʻImi Strategic ʻĀpana 1
I nā makahiki i hala aku nei, ua hōʻano hou ʻia ka ʻoihana Huakaʻi a Huakaʻi honua e nā mea hoʻololi e hoʻololi mau nei a me ke kālai ʻana i kā mākou huakaʻi huakaʻi. I loko o kahi papa kūikawā o nā ʻike ʻike Strategic, ʻike mākou i nā mea a kēia mau mea hoʻololi e hana nei e hana i ka ʻoihana a me ke ʻano o kā mākou ala huakaʻi i ka wā e hiki mai ana.
1) Ke ʻapo ʻana i ka ʻokoʻa o ka huahana a me ka hoʻokomo - e hana i kahi ʻano ʻoihana |
2) Cyber-hoʻoweliweli: hoʻopilikia ʻia ʻoe |
3) He aha ka mea e kūkulu ai i nā wahi kū i ka wā e hiki mai ana maikaʻi? |
4) Ka hihia ʻoihana no ka hoʻomau ʻana |
ʻO Alberto Durán, Pelekikena Hope Pelekikena, ONCE ʻO Billy Kolber, Mea hoʻokumu, HospitableMe Deepak Ohri, CEO, lebua Hotels & Resorts ʻO Stacy Ritter, Luna Nui, Fort Lauderdale Moderator: ʻO Prof Graham Miller, Luna Hoʻokele, Ke Kula o nā Pono a me nā ʻepekema pilikanaka, Kulanui o Surrey |
ʻO Suzan Kereere, Global Head, Merchant Sales & Loaʻa, Visa ʻO Daniel Richards, Luna Nui, Global Rescue ʻO Jeffrey C. Rut basa, CEO, huakaʻi AIG ʻO Earl Anthony Wayne, Kālepa Kālā Hoʻolaha Aupuni, ʻO Woodrow Wilson International Center for Scholar Moderator: Paul Mee, Hoa, Oliver Wyman |
ʻO Fred Dixon, Pelekikena & CEO NYC & Company ʻO Aradhana Khowala, Luna Hoʻokele, Hoʻokipa, NEOM ʻO Desiree Maxino, Luna Pūʻulu - Kulekele Aupuni a me ASEAN, Air Asia ʻO Aoife McArdle, Ke poʻo o nā ʻoihana ʻoihana a me nā hopena kaiāulu - Nā ʻike, Airbnb ʻO Eric Resnick, Luna Nui, KSL Capital Partners Moderator: ʻO Peter Greenberg, Luna Hoʻokele, CBS News |
ʻO Katie Fallon, EVP Global Head of Corporate Affairs, Hilton Ana Gascón, Luna Hoʻokele o ke kuleana kuleana, ʻO Coca Cola (Sepania) ʻO Philippe Gombert, Pelekikena International, Lunahoomalu o The Board, Relais & Châteaux ʻO Simon Heppner, Luna Hoʻokele, The SRA (Sustainable Restaurant Association) ʻO Geoff Townsend, ʻOhana hoa, ʻEcolab Moderators: ʻO Wendy Purcell lāua ʻo John D. Spengler, Harvard |
1315 AINA AINA
1415 WTTC FOCUS: Ke ʻano o ke aniau a me ke kaiapuni
Felipe Calderón Hinojosa, Pelekikena o Mexico, 2006-2012
1430 WTTC KUMU: Ke kuleana pilikanaka
E hōʻike ana kēia kau i nā mea hou loa ma ka WTTC ʻO ka ʻōlelo a Buenos Aires a me ka hana kūʻē i ka Illegal Wildlife Trade (IWT) a ukali ʻia e ka hoʻomaka ʻana o kahi hoʻolālā kalepa kanaka hou.
1450 Hoʻomākaukau no ka wā e hiki mai ana: ka wā e hiki mai ana o nā hana i ke au o ka automation
Ma muli o ka nui a keu aku o nā hana i ka hoʻonui ʻana i ka makaʻu o ka automate a i ʻole hāʻawi ʻole ʻia e nā loli ʻenehana ʻē aʻe i nā makahiki he iwakālua e hiki mai ana, e nānā kēia kau i nā manawa kūpono a me nā pilikia e pili ana i ka hana ma waena o ka ʻāpana a me ka lehulehu.
Keynote: Andrés Oppenheimer, Mea kākau & Mea hōʻike, CNN
Nā Panellists: Greg O'Hara, Mea hoʻokumu &, Luna Hoʻokele, Palapala Hōʻike
Andrés Oppenheimer, Mea kākau & Mea Hoʻolaha, The Miami Herald / CNN
ʻO Hiromi Tagawa, Lunahoomalu o ka Papa, JTB Corp.
ʻO Claudia Tapardel, lālā o ke Kōmike no ka lawe ʻana a me ka hoʻokipa ʻana, ka Parliament Parliament
ʻO Joan Vila, Luna Hoʻokele, Hotelbeds
Moderator: ʻO Kathleen Matthews, Mea kākau moʻolelo & mea hōʻike
1545 ʻIke o ka wā e hiki mai ana
E kahakaha ana kahi kahawai kī kī nui i kā lākou ʻike i ka wā e hiki mai ana mai ka lawe wikiwiki ʻana i ka palena i ka palena o ka haunaele a me ka hana hou.
Keynote: ʻO Dirk Alhborn, CEO, Hyperloop halihali ʻenehana
Keynote: Chandran Nair, Mea hoʻokumu & CEO, The Global Institute for Tomorrow (GIFT)
Keynote: ʻO Matthew Devlin, ke poʻo o nā kuleana kaiāulu, Uber
1630 ʻAina Panina
1645 Pau
eTurboNews he hoa launa me ka Summit a e pani ʻia e Elisabeth Lang, ka mea e noho ana ma Munich, Kelemania.