Hawaiian Airlines'hiki koke i nā mea holo i ke virtual, ma ka makemake o ka lawelawe mea kūʻai aku ma nā hubs o ka mokulele, e hāʻawi ana i ka poʻe i kahi koho maʻalahi a me ka pili ʻole e kiʻi i ka ʻike maoli a me ke kākoʻo. Hiki i nā mea kūʻai aku ke kiʻi iā "Agent on Demand" ma nā hāmeʻa kelepona e kāhea, leka a i ʻole ke kamaʻilio wikiō ʻana me kahi ʻākena a loaʻa nā pane ma nā mea āpau mai nā noho a hiki i nā manawa kau. Loaʻa ʻo Agent on Demand i kēia manawa ma Chicago O'Hare a me nā kahua mokulele ʻo George Bush International ʻo Houston a ke ʻōwili nei i nā hubs o United i ka hopena o ka makahiki.
"ʻIke mākou i ka mea nui o kā mākou mea kūʻai aku e loaʻa nā koho hou aku no kahi huakaʻi huakaʻi ʻole a maʻalahi kēia mea hana e loaʻa koke ke kākoʻo pilikino mai kahi ʻākena ola ma ke kahua mokulele me ka mālama ʻana i ka mamao o ka nohona," wahi a Linda Jojo, United Executive. Hope Pelekikena no ka ʻenehana a me ka luna uila. "ʻAe ka Agent on Demand i nā mea kūʻai aku e kāpae i ke kali ʻana ma ka laina a pili maʻalahi me nā ʻelele lawelawe mea kūʻai aku mai kā lākou polokalamu kelepona, e hōʻoia ana e hoʻomau i ka loaʻa ʻana o nā pae kiʻekiʻe o ka lawelawe ʻoiai e hoʻonohonoho mua ana i ko lākou olakino a me ko lākou palekana."
Eia pehea ia hana:
Hiki i nā mea kūʻai ke scan i kahi code QR i hōʻike ʻia ma nā mea hōʻailona ma loko o nā kahua mokulele hub o United, a i ʻole ke komo ʻana i ka paepae ma o nā kiosks lawelawe pilikino iā ia iho ma nā wahi ʻīpuka koho ma Chicago O'Hare a me Denver International Airport. Mai laila, e hoʻopili nā mea kūʻai aku i kahi agena e ke kelepona, kamaʻilio a wikiō paha, e pili ana i kā lākou makemake. Hiki i nā mea kūʻai aku ke nīnau i kekahi nīnau a lākou e kuhikuhi ai i ka luna o ka puka pā, me nā nīnau e pili ana i nā hoʻonohonoho noho, nā hoʻomaikaʻi, ka papa kuhikuhi, ke kūlana lele, rebooking a me nā mea hou aʻe. Hāʻawi ka Agent on Demand i kahi pae keu aku o ka maʻalahi i nā mea kūʻai aku, hiki ke maʻalahi i kēia manawa me kahi agena ʻoiai ma nā wahi āpau o ke kahua mokulele ma kahi o ke kali ʻana i kahi laina ma ka puka pā. Hoʻohui ʻia, hoʻohui ʻia ka hana unuhi i ka hana kamaʻilio e ʻae ai i nā mea kūʻai aku e kamaʻilio me nā ʻākena ma mua o 100 mau ʻōlelo. Hiki i nā mea kūʻai ke kikokiko i kā lākou ʻōlelo makemake a e kope ʻia nā leka i ka ʻōlelo Pelekania no nā ʻākena a i ka ʻōlelo i koho ʻia no ka mea kūʻai.
ʻO United ka mokulele mua e hoʻomaka i kēia ʻenehana, i ʻae ai i nā ʻākena ʻo ʻAmelika Hui Pū ʻIa e pane i nā nīnau, e hāʻawi ana i nā ʻākena puka i nā manawa hou aku e hāʻawi i ka lawelawe mālama i nā mea kūʻai aku, a hoʻopau i nā hana koʻikoʻi ma mua o ka haʻalele.
ʻO Agent on Demand ka mea hou loa o nā ʻenehana hou he nui i hoʻolauna ʻia e ka airline e hana i kahi ʻike ʻoi aku ka palekana a me ka seamless no nā mea kūʻai aku. Ua hoʻolālā hou ʻo United i kāna polokalamu kelepona me nā hoʻomaikaʻi hou i manaʻo ʻia e maʻalahi ai ka huakaʻi no nā poʻe me ke kino kīnā ʻole, hoʻolauna i nā leka uila no ka poʻe holo ma kahi hoʻomāka a hoʻomaikaʻi i nā papa inoa e hōʻemi i ka launa kanaka a me ke kanaka, a hoʻomaka i kahi hana kamaʻilio hou e hāʻawi i nā mea kūʻai aku i kahi hui ʻole. koho e loaʻa koke i ka ʻike e pili ana i ka hoʻomaʻemaʻe a me nā kaʻina hana palekana.
