Ua hoʻokūpaʻa ka mokulele ke holo wikiwiki nei i ka hana Ryanair Hoʻihoʻi ʻia ʻo COVID-19 no nā mea kūʻai aku ua hoʻoneʻe ʻia nā huakaʻi i ka wā o Malaki a Iune, ma hope o nā hoʻoneʻe mokulele aupuni no ka COVID-19 pilikia. Ua ʻōlelo ʻia ka mokulele e hana ana iā 90% o nā noi i loko o Iulai 2020.
Mai ka lā Iune 1, me ka wehe hou ʻana o nā keʻena ʻo Dublin, ke hoʻoponopono nei nā limahana uku i nā noi me nā hopena aʻe: ua hoʻomaʻemaʻe ʻia nā noi uku kālā no Malaki; i ka hopena o Iune, 50% o nā uku pānaʻi i loko o ʻApelila kālā i hoʻopau ʻia; e hoʻoponopono ʻia ke koena o nā uku kālā ʻApelila e Iulai 15; a i ka hopena o Iulai, e hoʻoponopono pū ʻia nā uku kālā ma loko o ka mahina o Mei a me ka hapa nui o Iune.
ʻO kēia mau helu e pili ana i nā poʻe mākaʻikaʻi i ʻae i ka palapala huakaʻi, a / a i ʻole hoʻihoʻi manuahi hou ʻana i nā mokulele e lawelawe ʻia e Ryanair i nā mahina ʻo Iulai, ʻAukake, a me Kepakemapa. Ua kono pū ʻo Ryanair i nā ʻākena huakaʻi e hana nei ma ka pūnaewele e hāʻawi i nā kikoʻī kikoʻī o kā lākou hoʻopaʻa inoa ʻole ʻia i hiki ai ke hana ʻia kēia mau hoʻihoʻi kālā ʻana.
Ua ʻōlelo ka ʻoihana "ua kāpae ʻia kahi hapa nui o nā hoʻihoʻi kālā a Ryanair ma muli o OTA e hoʻohana nei i nā leka uila a me nā kāleka hōʻaiʻē pilikino i ka wā o nā hoʻokoe, ʻaʻole hiki ke hoʻihoʻi ʻia i ka mea holo maoli."
E pili ana i kēia, ke kono nei ka mokulele i nā mea kūʻai aku hoihoi ʻaʻole i loaʻa iā Ryanair COVID-19 hoʻihoʻi kālā e kāhea aku i ka lawelawe mea kūʻai aku o ka paepae a lākou i kūʻai ai i kā lākou lele, e hōʻoia ua hana mua lākou me Ryanair a hui pū me ka mokulele. hiki ke kūleʻa kēia mau noi o ka uku ʻana.
"Ua hauʻoli mākou i ka holomua nui ʻana i ka mahina ʻo Iune i ka hoʻopau ʻana i ka backlog o nā hoʻihoʻi kālā ma muli o nā hōʻoki lele ma muli o ka pilikia COVID-19," i ʻōlelo ʻia e ka CEO o Ryanair Eddie Wilson. "Ma mua o 90% mau ohua i hoʻopaʻa pololei me Ryanair a nāna i noi i kahi hoʻihoʻi kālā no ka huakaʻi ma waena o Malaki a me Iune e loaʻa nā uku i ka hopena o Iulai. “
Akā naʻe, hopohopo ʻo Wilson no "kahi nui o kā mākou mau mea kūʻai aku i mālama i ka hoʻokoe ma o nā ʻoihana huakaʻi huakaʻi pūnaewele ʻaʻole i loaʻa nā uku no ka mea ua hāʻawi ʻo OTA iā Ryanair i nā leka uila a i ʻole nā kikoʻī kāleka hōʻaiʻē.
"Ke lawe nei mākou i kēia i ka manaʻo o nā luna mākaukau ma ʻIlani a me ke Aupuni Hui Pū ʻIa, ʻoiai ke hōʻike nei kēia i ke kumu e pono ai ka hoʻoponopono wikiwiki ʻana o kēia mau mea, i hiki ai iā mākou ke hana me ka wikiwiki a me ka maikaʻi o ka uku kālā ʻana no kēia mau mea kūʻai aku ʻaʻole i noi i kahi hoʻihoʻi kālā e hana pēlā me kā mākou hui kākoʻo mea kūʻai aku. "
# pūnaehulehu
He aha e lawe ʻia mai kēia ʻatikala:
- “We are bringing this to the attention of the competent authorities in Ireland and the United Kingdom, as this demonstrates why urgent regulation of these entities is needed, so that we can process cash refunds for these customers quickly and efficiently and encourage all customers who have not yet requested a refund to do so with our customer support team.
- E pili ana i kēia, ke kono nei ka mokulele i nā mea kūʻai aku hoihoi ʻaʻole i loaʻa iā Ryanair COVID-19 hoʻihoʻi kālā e kāhea aku i ka lawelawe mea kūʻai aku o ka paepae a lākou i kūʻai ai i kā lākou lele, e hōʻoia ua hana mua lākou me Ryanair a hui pū me ka mokulele. hiki ke kūleʻa kēia mau noi o ka uku ʻana.
- “We are pleased to have made such significant progress in June in eliminating the backlog of cash refunds due to flight cancellations due to the COVID-19 emergency,” said the CEO of Ryanair Eddie Wilson.
