Ua hoʻolaha ʻo Hotel Preston i kēia lā ua hana ʻo ia e noiʻi a hoʻoponopono i kahi hanana e pili ana i ka ʻikepili kāleka uku ma ka papa mua o ka hōkele.
Ma Iune 13, 2017, ua hoʻolaha ʻia ʻo Hotel Preston e nā luna kānāwai e pili ana i kahi pilikia palekana ʻikepili e pili ana i kekahi o kāna mau palena mua. Ua hoʻomaka koke ʻo Hotel Preston i kahi hoʻokolokolo a hoʻopaʻa i kahi hui forensics computer e kōkua. Ua ʻike ʻia ka hoʻokolokolo ʻana i nā hōʻailona ua hoʻokomo ʻia kahi papahana ʻae ʻole ma kekahi o nā pahu uku ma ka papa mua o Hotel Preston i hoʻolālā ʻia e kope i ka ʻikepili i hoʻokomo ʻia i loko o ka pahu. ʻO ka ʻikepili i kope ʻia e ka papahana, ʻo ia ka ʻikepili kāleka uku - me ka inoa o ka mea mālama kāleka, ka helu helu kāleka uku, ka lā pau o ke kāleka, a me ka helu hōʻoia kūloko - o kekahi mau malihini i hoʻohana i kahi kāleka uku ma kēia pahu hoʻokahi i ka manawa mai Iulai 12, 2016 a ʻAukake 3, 2016. ʻAʻole i pili nā kāleka i hoʻohana ʻia ma ka pūnaewele ʻo Hotel Preston.
Manaʻo ka Hotel Preston i kona pilina me kāna mau malihini a hoʻomaopopo i ke koʻikoʻi o ka pale ʻana i ka ʻike kāleka uku. Ua hoʻoholo ka Hotel Preston i ka pilikia, a ke hoʻomau nei ʻo ia e hana pū me ka ʻoihana forensics kamepiula e hoʻoikaika hou i ka palekana o kāna mau ʻōnaehana e kōkua i ka pale ʻana i kēia mai ka hana hou ʻana. Eia hou, ke kākoʻo mau nei ʻo Hotel Preston i ka hoʻokolokolo hoʻokō kānāwai. No kēlā mau malihini i hiki ke ʻike ʻia ua hoʻohana lākou i kā lākou kāleka uku ma ka pahu i hoʻopilikia ʻia i ka wā o ka pukaaniani pilikia a nona ka Hotel Preston he leka uila a leka uila paha, e hoʻouna ʻo Hotel Preston i kahi leka a i ʻole e leka uila iā lākou. Ua hoʻokumu pū ʻo Hotel Preston i kahi kikowaena kelepona hoʻolaʻa e pane i nā nīnau a nā malihini i pili.
No ka ʻike hou aku e pili ana i kēia hanana, e ʻoluʻolu e kipa i ka pūnaewele Hotel Preston.
He aha e lawe ʻia mai kēia ʻatikala:
- For those guests that can be identified as having used their payment card at the affected terminal during the at-risk window and for whom Hotel Preston has a mailing address or email address, Hotel Preston will be mailing a letter or sending an email to them.
- The data copied by the program included payment card data – including cardholder name, payment card account number, card expiration date, and internal verification code – of certain guests who used a payment card at this one terminal during the period from July 12, 2016 to August 3, 2016.
- The investigation identified signs that an unauthorized program was installed on one of the payment terminals at Hotel Preston’s front-desk designed to copy data as it was input into the terminal.
