"Makemake au e hoʻomaikaʻi aku i nā mea a pau ma St. Maarten, 'the Friendly Island,' no ka hoʻonohonoho ʻana i kēia hanana kūleʻa ʻoiai e hōʻike ana i ka ʻoluʻolu a me ka hoʻokipa ʻana o ka huakaʻi, me ka hōʻike ʻana i kā lākou kūpaʻa a me ka hiki ke ulu i ka mākaʻikaʻi holo moana," wahi a Michele Paige, Luna Nui o FCCA . "He mea hoʻohaʻahaʻa nō hoʻi ka ʻike ʻana i ka manaʻo mōʻaukala o ka poʻe holo moku i kā mākou misionari e hoʻopili i nā mea kuleana a me nā laina holo moana e hoʻomohala i nā pōmaikaʻi like ʻole, i hōʻike ʻia e ka helu helu o ka hanana o nā hālāwai hoʻokahi."
Ma ʻOkakopa 22-25, ua hōʻike ʻia ka hanana i kāna ʻano huna o nā papa haʻawina, nā hālāwai, a me nā hana pūnaewele no ka poʻe i hele mai a me nā luna kiʻekiʻe mai FCCA Member Lines, me ka mea nui o ka meaʻai no nā hālāwai hoʻokahi-a-hoʻokahi ma o 940 preset. 15 mau minuke i hoʻonohonoho ʻia ma waena o ka poʻe i hele mai a me nā alakaʻi holo moku - he 34 pakeneka ka piʻi ʻana ma mua o ka moʻolelo mua o 700 mau hālāwai i hoʻonohonoho ʻia i ka makahiki i hala.
Pehea e hoʻonui ai i nā pōmaikaʻi no nā huakaʻi - a me nā ʻāpana holoʻokoʻa - aia i mua a i waena o ka 'President/CEO & Ministers Roundtable' e hōʻike ana i nā luna aupuni kiʻekiʻe a me kahi papa hoʻokele moku holo moku e komo pū ana me Christopher Ivy, Luna Nui, Margaritaville ma Sea; Richard Sasso, Luna Hoomalu, MSC Cruises USA; Harry Sommer, Pelekikena & Luna Nui, Norwegian Cruise Line Holdings Ltd.; ʻO John Padgett, Pelekikena, Princess Cruises; a me Michael Bayley, Pelekikena & Luna Nui, Royal Caribbean International. Ua nānā ka hālāwai i nā pōmaikaʻi like ʻole, e like me ke kūʻai ʻana a me ka loaʻa ʻana o nā manawa, ma kahi o nā kumuhana holo moana holoʻokoʻa i wehe ʻia e nā luna aupuni.
Ua komo kēlā mau luna i nā hana ʻē aʻe i ka wā o ka hanana, me ka 'Aina Peresidena' mua o ka hanana - kahi i mālama ai lākou a me nā luna kiʻekiʻe ʻē aʻe i nā papaʻaina no ka ʻaina awakea me kahi ʻaoʻao o ka ʻoihana pūnaewele a me ka hoʻomohala ʻana i ka ʻoihana me nā mea e pili ana i ka huakaʻi - a me ka papa hana nui o ka hanana. ʻO ka 'Presidential Panel," kahi i uhi ai lākou i nā mea āpau mai nā manawa kūpono i kēia manawa - me ka hoʻonui ʻana i ka homeporting, ka noho lōʻihi, ka hoʻonui ʻana i ka hiki, ka holo ʻana i ke kauwela, nā kelepona nui-port, a me ka hana kūloko a me ka loaʻa ʻana - i nā pahuhopu lōʻihi, e like me ka loaʻa ʻana o ka net-zero. kalapona, e kālele ana i ka pilina a me ka hoʻolālā ʻana no ka wā e hiki mai ana.
Ua hāʻawi pū ʻo Sasso i ka hui wehe 'State of the Industry Address,' kahi āna i wehewehe ai i ka piʻi nui ʻana o ka cruising, ke koʻikoʻi o ka hui ʻana a me nā kuleana a nā hui e like me FCCA e pāʻani ai i ka hoʻomohala ʻana a me ka hoʻomau ʻana i kēlā mau pilina, a me ka pilina symbiotic o St. Maarten me ka moku holo moana. ʻoihana a he kuleana koʻikoʻi i ka mākaʻikaʻi holo moana.
"He mea hauʻoli ka hoʻolauleʻa ʻana i ka makahiki 30 o kēia hanana, a ke manaʻoʻiʻo nei au ua hele au i ka hapa nui o lākou i koʻu kokoke ʻana i 50 mau makahiki o koʻu hui ʻana ma ke ʻano he FCCA Member Line Executive," wahi a Sasso. "ʻOiai e ʻike ana i nā loli he nui i ka ʻoihana i nā makahiki, hoʻokahi mau ka mea nui o ke kamaʻilio a me ka hoʻomaopopo ʻana, a ke hoʻomau nei ʻo FCCA i ka mua o ka hāʻawi ʻana i nā manawa kūpono no kēia hoʻololi koʻikoʻi."
Ua kono ʻia ke anaina holoʻokoʻa o nā mea kuleana a me nā luna hoʻokō i ka papa hana hoʻonaʻauao o ka hanana, me nā pule he nui i hoʻopaʻa ʻia ma mua o ka hanana i ka ulu ʻana o ka hauʻoli e hoʻonui i nā manawa kūpono o ka papa hana paʻa a pili.
Ua hōʻike ʻo 'The Total Guest Experience' i ka hoʻonui ʻana i ka ʻike huakaʻi e hiki ai ke hoʻonui i ka hoʻolilo - e ʻimi ana pehea e hiki ai i nā wahi a me nā hoa ke hoʻomaikaʻi i kā lākou huahana a hoʻololi i ka loli o ka huakaʻi holo moana.
Hoʻoponopono ʻia e Adam Ceserano, Pelekikena, FCCA, ʻo Marie McKenzie, Sr. Hope Pelekikena, Government & Destination Affairs, Carnival Corporation & plc.; Albino Di Lorenzo, Sr. Hope Pelekikena, Port Operations & Government, MSC Cruises USA; ʻO Dan Farkas, Luna Nui a me ka Luna Hoʻomohala Nui, Norwegian Cruise Line Holdings Ltd.; ʻO Melissa Morales, Sr. Luna Hoʻokele, Hoʻolālā Destination, Royal Caribbean Group; ʻO Juan Trescastro, Hope Peresidena, Nā Kūlana honua, Virgin Voyages; a me Kenneth Bryan, ke Kuhina o ka huakaʻi a me ka lawe ʻana i nā mokupuni ʻo Cayman.
Ua kūkākūkā ʻo 'Creation of a Successful Tour Product' i nā mea e pono ai ke kūkulu i kahi huahana huakaʻi kūleʻa e kū ana i nā koi ʻoihana o kēia manawa, ka luʻu ʻana i nā hoʻolālā e pono ai e hoʻokō i nā mea holo moku hou a me nā mea hoʻokele, mai nā huahana huakaʻi kaulana a i nā ʻike kūʻai kūʻokoʻa. Hoʻoponopono ʻia e Lee Kayley, Luna Hoʻokele Kūʻai Kūʻai Kūʻai, Virgin Voyages & FCCA Shore Excursion Committee Chairman, ua komo ka papa ʻo Sandra Neffgen, Luna Hoʻokele, Shore Excursions, AIDA Cruises; ʻO Priscilla Molina, Luna Hoʻokele, Hoʻomohala Huahana, Huakaʻi kahakai, Carnival Cruise Line; Hein Erasmus, Luna Nui, Port Adventures & Destination Experiences, Disney Cruise Line; ʻO Melanie Carsjens, Luna Hoʻokele, Shore Excursion Operations & Product Development, Holland America Line & Seabourn; ʻO Melissa De La Cruz, Sr. Luna Hoʻokele, Global Tour Operations, Royal Caribbean International; a me Kelly Hubbard, Luna Hoʻokele, Hoʻomohala Huahana, Windstar Cruises.
Ua hōʻike pū ʻia ka hanana i nā paneli kūikawā hou i alakaʻi ʻia e nā mea kuleana kūleʻa a me nā hoa e ʻimi ana e kaʻana like i ko lākou ʻike, me ka 'Best Practices - Getting the most from the FCCA Conference' alakaʻi ʻia e Beth Hatt lāua ʻo Melanie Colpitts o Aquila Center for Cruise Excellence; 'Ke ʻimi nei i kāu Niche - Nā ʻĀina a me nā Hana Port' na Tom Spina, Hope Pelekikena, Hoʻomohala huakaʻi, Cruiseport Destinations; a me 'The Power of Social Media' i hōʻike ʻia e Bevan Springer o Marketplace Excellence.
Eia hou, hiki i ka poʻe i hele ke kuhikuhi i nā luna hoʻokele moku i ka wā o nā hana pūnaewele, e hui pū me lākou i nā kaiapuni ʻoi aku ka maʻalahi e hoʻomohala i ka ʻoihana a me nā pilina me ka hōʻike ʻana i kekahi o ka moʻomeheu poina ʻole o St. Maarten. Ua holo mua ka huakaʻi a me kona poʻe e hōʻike i kāna mau huahana a me ka mākaʻikaʻi mākaʻikaʻi i ka lehulehu hanohano, me nā huakaʻi kūʻokoʻa, nā kipa pūnaewele, a me nā hālāwai me nā luna hoʻokele moku.
"Ua lōʻihi ka pilina pili o ka Port a me ka moku holo moana, a ua hoʻomālamalama kēia hanana i kēlā hui a hōʻike i kā mākou mau mea hou a me nā huahana i hana ʻia e kūlike me nā makemake a me nā pono e hoʻololi mau ai nā mea holo moku," wahi a Alexander Gumbs, Luna Nui o Port St. Maarten. "ʻOiaʻiʻo, ʻo ka hoʻokipa ʻana i ka ʻaha kūkā e hāʻawi iā mākou i ka manawa e wow nā alakaʻi holo moku e like me kā mākou e hana ai i nā mea kaʻa e huki hou aku i nā kipa."
"Haʻaheo mākou i ka hoʻokipa ʻana i kēia hanana a hōʻike i kā mākou kūpaʻa i ka hoʻonui ʻana i nā pōmaikaʻi mai ka mākaʻikaʻi holo moana i ko mākou poʻe," wahi a ke Kuhina Kūʻai ʻo Grisha Heyliger-Marten. "Ua kūpono ka hoʻokuʻu ʻia ʻana o ka haʻawina hoʻokele waiwai a BREA ma ke ʻano he kumu hou aʻe mākou i lawe ai i kēia lele o ka manaʻoʻiʻo a ke manaʻoʻiʻo nei e ʻohi ia i nā uku no ka wā e hiki mai ana."
Florida-Caribbean Cruise Association (FCCA)
Hoʻokumu ʻia ma 1972, ʻo FCCA kahi hui kalepa ʻaʻole waiwai e hōʻike ana i nā pono like o ka ʻoihana holo moku a me nā wahi pilikino a me ka lehulehu. Ma ke kūkulu ʻana i nā pilina pili ʻāina me nā mea kuleana huakaʻi holo moana a me ka hāʻawi ʻana iā lākou i ʻaha kūkā e hana pū me nā luna hoʻokō mai kāna lālā lālā, hoʻoulu ʻo FCCA i ka kūleʻa bilateral no nā ʻaoʻao āpau.