Ua hui pū ʻo Ambar Franco iā Star Alliance ma ke ʻano he Hope Pelekikena o ka Customer Experience. E alakaʻi ʻo Franco i ka hoʻomohala ʻana a me ka hoʻokō ʻana i nā hana i hoʻolālā ʻia e hoʻomaikaʻi i ka huakaʻi holoʻokoʻa o ka poʻe kūʻai aku ma waena o ke kuikahi: ko lākou ʻike puke, ʻike o nā mea kūʻai aku ma nā mokulele, a i ka wā e hoʻopili ai lākou me nā mokulele lālā Star Alliance, a e hōʻoia i ko lākou kūpaʻa mau ma hope o ka huakaʻi.
Lawe ʻo ia i ka ʻike koʻikoʻi mai ka ʻoihana huakaʻi, ʻo ia ka mea i hoʻopaʻa ʻia i nā kuleana pili i nā mea kūʻai aku ma ka Mandarin Oriental Hotel Group.
ʻO Luc Lachoix ka Hope Pelekikena o Star Alliance o nā kikohoʻe a me ka ʻenehana. ʻO ia ke kuleana no ka hoʻolālā IT, nā hana, a me ka palekana a kākoʻo i nā pono IT o ka Star Alliance's Customer Experience and Loyalty business areas. Ua lawelawe ʻo Lachoix i nā kuleana like ʻole i ka ʻoihana mokulele, me nā kūlana alakaʻi ma nā hui ʻenehana huakaʻi nui, me Amadeus a me Sabre.
ʻO Renato Ramos ka Hope Pelekikena o ka hoʻolālā. Hoʻokele ʻo ia i nā hoʻolālā hoʻolālā a Star Alliance, ka hoʻolālā ʻoihana, a me ka hui like ʻana. Ua komo ʻo ia ma Star Alliance no nā makahiki ʻehiku i hala iho nei, ua lawelawe ʻo ia ma ke ʻano he Luna Hoʻokele o ka ʻoiaʻiʻo. He loea ʻo Renato i ka mokulele mokulele me nā hana mua ma Avianca a me LATAM Airlines.
Ke lawelawe nei ʻo Gayathri Silvakumer ma ke ʻano he Hope Peresidena o People and Culture a ke alakaʻi nei i ka hoʻokō ʻana i ka ʻike hoʻomohala kanaka a me ka moʻomeheu Star Alliance, e kālele ana i ka mālama ʻana i nā talena a me ka hoʻomohala ʻana i ka hui. Ua paʻa ʻo ia i kekahi mau kuleana koʻikoʻi HR ma nā ʻoihana like ʻole, e hana pū ana me nā hui e like me McCann Worldgroup, Bombardier, a me Rolls-Royce.