Ke hoʻomau nei ʻo Etihad Airways i ka hoʻomaikaʻi ʻana i ka ʻoihana āpau no kāna hoʻolālā kūleʻa pūnaewele ʻana ma hope o ka lanakila ʻana i ka "pūnaewele pūnaewele maikaʻi" accolade ma Pan Arab Web Awards i kēia makahiki.
Ua lanakila ka mokulele ʻo Abu Dhabi i ka makana no ka makahiki ʻelua i ka lālani ma ka hanana kūlana kiʻekiʻe, i mālama ʻia ma ka Burj Al Arab ma Dubai, ka mea i ʻike i ka maikaʻi ma ka hoʻolālā pūnaewele a me ke kālepa ʻana.
Ua loaʻa i ka pūnaewele Etihad kahi mahalo nui ma ka hoʻolauleʻa hoʻolauleʻa no kāna mau mea kūʻai aku aloha a me nā hiʻohiʻona hou e like me ka nānā ʻana ma ka pūnaewele, koho mua ma mua a me ka lawelawe loiloi pūnaewele e hiki ai i nā mea hoʻohana ke ʻike i ke kūlana o ka mokulele ma ke komo wale ʻana i ka helu lele e pili ana, ka lele. ka haʻalele ʻana a i ʻole kahi hōʻea.
ʻO Peter Baumgartner, ka pelekikena pelekikena ʻo Etihad Airways e ʻōlelo ana: "Ke manaʻo mau nei ʻo Etihad Airways e hāʻawi i kahi ʻike huakaʻi kiʻekiʻe i kēlā me kēia wahi hoʻopā mea kūʻai aku, ʻo ia hoʻi ma ka pūnaewele ma kā mākou pūnaewele hou.
"E like me ka mokulele i ulu ai pēlā nō kā mākou papahana pūnaewele, ʻo ke kikowaena o ia mea he pūnaewele lawelawe piha i hoʻohui ʻia, a ke hāʻawi nei i kā mākou mau mea kūʻai aku i ka hiki ke hoʻolālā i kā lākou huakaʻi, hoʻopaʻa puke ʻana i kā lākou mau likiki, ka nānā ʻana a me ke koho pū ʻana i kā lākou noho punahele. E ʻike ʻia e ka ʻoihana kahi hanohano maoli no mākou. ”
ʻO ka pūnaewele, etihadairways.com, hāʻawi i nā mea hoʻohana i kahi ʻenekini hoʻopaʻa inoa i hoʻopili piha ʻia me ka polokalamu kūpaʻa o ka airline a me ka noi ʻana i ka pilina mea kūʻai (CRM) e hoʻonui hou i ka pilina pilikino me nā mea kūʻai aku.
Hiki i nā mea kūʻai aku ke hoʻopaʻa puke i kekahi lele a me nā huahana mai ka makana e lanakila ana i ka "hale kūʻai pūnaewele" me ka hoʻohana ʻana i kekahi mile a me ka hui pū ʻana o kā lākou koho.
Ua hoʻohui ʻo Tehmton Cooper, ke poʻo o nā kikowaena pili honua a me eCommerce ʻo Etihad Airways: "Ke hoʻomau nei ʻo Etihad e hoʻohui i nā hiʻohiʻona hou i kāna pūnaewele i manaʻo ʻia e hoʻomaikaʻi i ka ʻike ma ka pūnaewele. Ma ke ʻano he hopena pololei ua ʻike mākou i kahi ulu kupaianaha o nā kūʻai pūnaewele ʻana. ”
Ua hoʻokuʻu aku ʻo Etihad i nā pūnaewele kūloko no nā mākeke kikoʻī e pili ana i nā ʻōlelo kūloko a hāʻawi i nā uku pūnaewele kūikawā me nā hōʻoia kumu kūʻai maikaʻi loa a me ka ʻike kūloko i hoʻonohonoho ʻia i nā koi kikoʻī a ka mea kūʻai aku.
ʻO nā hiʻohiʻona hou aʻe e hoʻolauna koke ʻia ma ka pūnaewele me kahi ʻenekini huli maʻalahi a me nā keʻena kamaʻilio manawa maoli no nā ʻenehana ʻenehana e like me WAP (protocol application wireless).
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