- ʻO ka Hotellerie Suisse Hospitality Summit mua loa o Switzerland i hoʻonohonoho ʻia e Hotelrevue, kahi hoʻolaha kālepa kūloko, ua huki ʻia ma luna o 1152 mau mea komo i kēia pule.
- Ua hōʻike ʻia ka hanana i ke koʻikoʻi o ke kamaʻilio pilikino ʻana i kā mākou honua hou o ka digitalization a me nā keʻena home.
- Hale 550 He wahi ma Zurich Oerlikon.
ʻO ka Summit Hospitality ka mea mua loa ma Switzerland mai ka wā o COVID-19 i lilo i maʻi ahulau ma Malaki o 2010
I mea e palekana ai ka poʻe kipa, pono i kēlā me kēia e hōʻike i kahi palapala hōʻoia lāʻau (Pass Pass). No kēlā mau mea ʻaʻohe lāʻau, koi ʻia kahi hōʻike maikaʻi COVID-19.
ʻO ka mea kupanaha, ʻaʻohe kulekele mask, ma hope o ke kaʻa ʻana i ke kahua hoʻopaʻa i loko o Halle 550. Ua waiho kēia i nā kauka ke kānalua iki akā hauʻoli loa nā mea komo.
Maskless ma kahi o ka hanu ʻole - i ke ʻano me nā neʻe.
ʻO "Better Together" ka credo a Hotellerie Pelekikena Andreas Züllig i kāna haʻi ʻōlelo hoʻomaka.
"Pono mākou e hoʻomohala i nā hoʻolālā Post Post hou, e like me kā mākou i lawe ai i ka hoʻokele pilikia i ka lima me nā manaʻo hana. Ma ke ʻano he poʻe hōkele a me nā mea kālepa, ʻaʻole mākou he alakaʻi wale nō akā ʻo ka poʻe e ʻike i nā ʻano a me nā manaʻo o nā hiki a hana pū me ka ʻike mua.
Pehea ke ʻano o ka mākaʻikaʻi Swiss ma hope o ka maʻi ahulau?
Akā ʻo ka mea e pono ai ka ʻoihana hoʻokipa, nā mokulele, a me ka ʻoihana hoʻokipa pono kahi huaʻōlelo o ka manaʻolana.
Nui nā kamaʻilio e pili ana i nā mea hou a me ka digital, akā he aha nā mea i makemake maoli ai?
He lopako no ka nānā?
Ua hala kēia a ua kūkākūkā ʻia i nā makahiki i hala. He aha nā mea e pono ai i kā mākou Post Pandemic World?
ʻO nā mea a mākou e makemake ai ma hope o ka nui o nā lockdowns e noho nei i ka home kahi hug.
Hāʻawi i nā malihini kipa!
Pono nā huakaʻi ma mua o ka minoʻaka nui a me kahi hoʻokipa pumehana ma ka hoʻokipa ʻana he maʻalahi e like me ia.
Eia nō naʻe, he mea hou maoli ka robotic minibar (na Robotise, Kelemania) e lawe pololei ana i ka mea inu i makemake ʻia i ka lumi hoʻokipa.
ʻO kaʻu nīnau pehea ke kumukūʻai o kēia robot?
ʻO ka pane maʻalahi he lopako ke kumu kūʻai o ka mea lawelawe.
Akā ʻokoʻa paha kēia mai nā wahi o nā uku kiʻekiʻe i uku ʻia ma Switzerland a i nā uku i uku ʻia ma nā ʻāina haʻahaʻa, e like me ʻAsia.
Akā maikaʻi paha ka hele ʻana mai o nā roboti unmasked e lawelawe ana i kāu mau mea inu i ka wā o ka maʻi ahulau, a waiho mālie hou i ka lōʻihi o nā paila?
ʻO nā kūkā kūkākūkā me nā mea kamaʻilio 84 i lawe i nā microphone nā mea nui o ka Hospitality Summit 2021
Ua pilikia loa ka mākaʻikaʻi, nā ʻōlelo a Urs Kessler, CEO ʻo Jungfrauen Bahnen, i ke kūkākūkā ʻana e pili ana i ka wā e hoʻi mai ai nā mākeke o ka honua.
ʻAʻohe wānana.
Ua hiolo ka mākeke kūloko Swiss mai ka makahiki i hala (2020).
Hele hou aku ka Swiss. Eia nō naʻe ke loaʻa nei i nā mākaʻikaʻi Swiss kahi helu maikaʻi loa mai Kelemania, Pelekiuma, a me UAE.
Ma mua o ka maʻi ahulau, ʻoi aku ka nui ma mua o 70% o nā lumi hoʻokipa i noho ʻia e nā poʻe kipa mai ʻAsia.
ʻO ka hoʻi ʻana o nā malihini kipa ma hope o nā pāʻani ʻOlumepika e hoʻoholo. He ʻelua mau papahana hoʻohiki ʻo Switzerland ma Asia no ka makahiki aʻe. Loaʻa i ka mākaʻikaʻi Swiss nā limahana hoʻolaha i hoʻokumu ʻia ma Kina, India, Southwest, a me Asia Hema. Wahi a ka poʻe i loko, aia ka nui o ka makemake mākaʻikaʻi mai kēlā wahi.
E hoʻi hou nā mākeke e like me India, South East Asia, a me Brazil. No ka mea he mea hoʻololi pāʻani ʻo India no Switzerland. Akā ʻo ka lāʻau lapaʻau ka pilikia nui i hui pū ʻia me ka maʻalahi a me ka maʻalahi o ka hana ʻana i ka wisa.
Ke noho nei mākou i kahi dictatorship e ka ʻole vaccination Wahi a Dieter Vranck CEO o Swiss International Airlines: 90% o kā mākou Cabin Crew i vaccine akā pono mākou e lawelawe i kēlā mau mea ʻaʻole i hoʻoponopono ʻia.
Ke hoʻololi mau nei i nā kūlana ke hele ka pilikia nui. ʻO ka Vaccination ka likiki kī e loaʻa ai kahi kūlana paʻa. Nui nā hakahaka i hakahaka, akā ke hāpai ʻia ka quarantine - lele ka leo i nā manawa i ka manawa ʻole.
Laki ke kiʻi nei mākou i nā hui hou aʻe mai ʻAmelika Hui Pū ʻIa. ʻO ka nui o nā malihini mai ʻAmelika mai e like me kiʻekiʻe ma mua o ka maʻi ahulau.
Akā ʻaʻole hiki iā mākou ke hele i ʻAmelika i kēia manawa, a ʻaʻole hiki iā mākou ke hele me ka hele ʻole i USA no ka wā lōʻihi. Me ka ʻole o nā mokulele Cargo, loaʻa iā mākou nā huakaʻi manuahi ma ka hapalua o kā mākou ala US.
E hoʻi mālie nā mokulele ʻoihana akā manaʻo mākou he ʻemi o 30% a hiki i ka 2023. Loaʻa iā mākou kahi makahiki record i ka makahiki 2019 e loaʻa ana he 53 miliona kālā.
ʻAʻole hoʻi ka makahiki 2022 i ka maʻamau - akā ke ulu nei ʻo ʻEulopa; ʻO ka wahi 2 ma USA a me ka wahi 3 ma Asia e wehewehe nei iā Vranckx. Aia mākou i kahi hanana kahi hiki ʻole iā mākou ke hoʻokau i ka mea hou.
E mau ana nā ala hele, i ʻōlelo ʻo Vranckx, CEO o Switzerland.
ʻOiai ʻo Martin Nydegger, ka Luna Hoʻokele o Switzerland Tourism, ke noi aku nei i nā mea āpau i ka ʻōlelo ʻana: "E hoʻopaʻa ʻia, ʻaʻole maikaʻi akā he mea nui." ʻAʻohe o mākou manawa e kali ai i kā mākou ʻāpana. Ua pau ʻo Over Tourism.
Hilinaʻi ʻo Nydegger e hoʻi nā mākeke kūwaho e 2023. He ʻāina uku nui ʻo Switzerland no nā mea kipa. He maikaʻi kona, ʻaʻole ia he nīnau no ke kūʻai aku.
No ka ʻoihana MICE, pau ka manawa 2019.
ʻAʻohe mea e like me ia e waiho nei a ke kamaʻilio nei mākou i kahi nui o kahi hapaʻuʻuku 5% i ka 2021.
Hoʻemi ʻia kekahi mau limahana i kēia manawa.
Akā hiki i ka ʻoihana Mice ke ola?
E hoʻokau ʻia ka ʻoihana hōkele ʻo MICE ma Kuikilana e puke ma o nā paepae e like me booking.com, hola, ʻoiai e hele ka poʻe ʻōpio i Google e hoʻopaʻa i nā hōkele hālāwai kūkā.
Hana ʻia ʻo 48% o nā hoʻokoe pūnaewele me ka hoʻohana ʻana i nā paepae e like me ke ʻano o ke kelepona paʻalima. Hiki ke hoʻopaʻa ʻia nā hōkele ʻaha kūkā ma o Amazon, a i ʻole koho halawai, kahi e waiho ai ka hopena nui i nā mea hoʻolālā hoʻolālā.
ʻO ka Hōkele Award o ka Makahiki ua hāʻawi ʻia no ka manawa mua iā Nadja lāua ʻo Patric Vogel o Fairytale Hotel Braunwald (4 Hōkū).
Nui nā kamaʻilio e pili ana i ka hana hou a me ka hoʻouluulu ʻana, akā ʻaʻohe ala o kēia hōkele e hiki ai i laila.
ʻAʻole kaʻa ʻo Braunwald.
Lawe ka Braunwaldbahn iā ʻoe i kēlā me kēia hapalua hola mai ke kahua awāwa. Hoʻokipa ʻia ʻoe e Lamas, nā kao i ka wā e hele ana i ka "uwapo Golden Goats".
ʻO nā bipi hauʻoli, nā moa huhū e hoʻōlapa ana i nā lāpaki, a me nā hiʻohiʻona nani e kali nei iā ʻoe.
No ke aha ʻo Hotel Fairytale?
I ka wā ma mua loa e uē nui ana kahi kaikamahine liʻiliʻi i loko o ka hale ʻaina a kū wale i ka wā i hoʻohiki ai ka mea nona ʻo Fridolin Vogel e haʻi i kāna moʻolelo kaʻao.
Aia a hiki i kēia lā ke ola nei kēia kuʻuna a hoʻolauleʻa ʻia i kēlā me kēia lā e Nadja an Patric Vogel. Pono kūpono! CONGRATS!
He aha e lawe ʻia mai kēia ʻatikala:
- Pono nā huakaʻi ma mua o ka minoʻaka nui a me kahi hoʻokipa pumehana ma ka hoʻokipa ʻana he maʻalahi e like me ia.
- ʻO ka Hospitality Summit ka mua o kāna ʻano ma Switzerland mai ka lilo ʻana o COVID-19 i maʻi maʻi ma Malaki o 2010.
- Akā ʻo ka mea e pono ai ka ʻoihana hoʻokipa, nā mokulele, a me ka ʻoihana hoʻokipa pono kahi huaʻōlelo o ka manaʻolana.