No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
Halemai vs. hoʻokipa

ʻO nā wahi huakaʻi mākaʻikaʻi lapaʻau, e like me Bangkok a me Dubai paha, hana i nā haukapila ma mua o ka hōkele. Akā ʻo ke komo ʻana i kahi lumi pilikia a i New York a i ʻole ka haukapila hiki ke lilo i mea weliweli.

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  1. Kūlike ʻole ka huaʻōlelo "haukapila" i loko o ka hana "hoʻokipa" ma muli o ka loaʻa ʻana o nā mea ʻelua mai ka aʻa Lākina i kapa ʻia "hoʻokipa aloha ʻana i kahi malihini a malihini paha."
  2. ʻAʻole ʻike nā luna o ka haukapila i ko lākou keʻena ma ke ʻano he wahi hōʻoluʻolu akā he wahi maʻi a me nā maʻi.
  3. Makemake nā luna o ka haukapila i nā mea maʻi e ʻae wale i ka haukapila ʻo ia hoʻi e hōʻoluʻolu ʻole ʻoe.

ʻAʻohe mea i loko o koʻu ola a me kaʻu aʻo ʻana i hoʻomākaukau iaʻu no ka bedlam e waiho nei ma hope o nā pōhaku lepo a me ka puna o kahi haukapila a i ʻole kahi ʻoihana ER. He manawa kūpono nā luna hoʻomalu o ka haukapila a me nā limahana olakino (a malia paha ke kuleana) e hoʻolilo i kēia mau wahi weliweli i mau ākea e paipai ai i ke olakino a me ke olakino maikaʻi a hoʻohui ʻole i ke koʻikoʻi a me ka makaʻu i ka maʻi. Hāʻawi nā hōkele i ka prototype a me ka roadmap no ka hoʻololi ʻana i ke ʻano i kahi ʻano weliweli.  

Inā ʻoe i hoʻomanawanui i ka haukapila ʻo Nu Ioka a i hoʻolilo paha i ka manawa ma kahi lumi Emergency New York, ʻike ʻoe i ka nele o kahi ʻano limahana o ka hōkele maikaʻi, nā pono hōkele, nā wahi hōkele, a me ka maʻemaʻe hōkele e hoʻopuka ai i kahi kiʻekiʻe o ka hopohopo e alakaʻi ai. i ka makaʻu mau. Maliʻa paha kēia (ma ka liʻiliʻi ma kekahi mau haukapila ʻo Nu Ioka) no ka mea ʻaʻole i ʻike nā luna hoʻomalu o ka haukapila i ko lākou keʻena ma ke ʻano he wahi hōʻoluʻolu akā he wahi maʻi a maʻi hoʻi; hiki ke hana i ka hoʻōla a me ke olakino ma ka home, ma ka spa, a i ʻole ʻo Four Seasons.

E noi i nā luna hale haukapila e wehewehe i kāna ʻano hana a me ka pane e pono ai lākou i ka vitals, a me ka ʻikepili, a me nā hōʻailona a me nā mea maʻi ʻoi aku ka maopopo ʻaʻole hiki ke hoʻokau ʻia nā ʻeha āpau a me ka ʻae ʻia wale ʻana. i loko o kahi haukapila 'o ia hoʻi e hōʻoluʻoluʻoe a hiki i ka wā e hiki mai ana. E nīnau i ka nīnau like mai ka luna hōkele a e pane paha ka pane, "E lilo i ʻoihana hoʻokipa maikaʻi loa ma ka honua - e ka hoʻokumu ʻana i nā ʻike puʻuwai no nā malihini, nā manawa kūpono no nā lālā o ka hui, waiwai nui no nā mea nona a me kahi hopena maikaʻi i kā mākou Nā Kaiāulu ”( https://notesmatic.com/mission-and-vision-of-hilton-worldwide-an-analysis/ ).

Kūlike ʻole ka huaʻōlelo "haukapila" i loko o ka huaʻōlelo "hoʻokipa," ʻoiai ua loaʻa lāua ʻelua mai ke aʻa Lākina i kapa ʻia "hoʻokipa aloha ʻana i kahi malihini a malihini paha."

He mea maopopo he ʻokoʻa nā ʻano o nā hokele a me nā haukapila.

1. E lawelawe i nā mea kūʻai aku koi a hoʻonui ʻia ka ʻike

2. Hoʻohana i kahi hierarchy nui o nā limahana me nā pae ʻokoʻa o ke kuleana

3. Hoʻopaʻa nui ʻia nā uku i nā loiloi malihini / hoʻomanawanui

ʻOiai ʻike ka hōkele i kā lākou pilina i ka lehulehu a hoʻolohe i ka noiʻi mākeke i alakaʻi ʻia i ka hoʻomaikaʻi a me ka hana hou me ka pahuhopu o ka hoʻomaikaʻi ʻana i ka mea kūʻai aku, ua nānā ʻole nā ​​haukapila i kā lākou hana nui e hoʻohuli i kahi mea maʻi maʻi i kanaka maikaʻi a ʻaʻole e hoʻonui i ka loaʻa pono o ka laina lalo. Ma muli o kā lākou misiona alakaʻi hewa, ua liʻiliʻi (inā kekahi) keʻa-fertilization ma waena o ka hōkele a me nā ʻoihana haukapila.

Nā Haʻawina Hoʻoilina Hoomanawanui

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 2 1

Ke koi nei nā loli i ka ʻōnaehana olakino i nā haukapila e lilo i mea hopohopo nui me ka ʻae a ka mea maʻi a nānā ʻia ka ʻoluʻolu o ka mea maʻi e ka Hōʻikeʻike Mea Hōʻikeʻike Mea Hōʻikeʻike o nā Mea hoʻolako mālama ola a me nā ʻōnaehana 2010 (HCAHPSA) a me nā ana ʻo Press Ganey.

ʻO ka loiloi ʻo HCAHPS ka lāhui mua, kūlana maʻamau, a hōʻike ākea i ka nānā ʻana i nā kuanaʻike o ka mea maʻi no ka mālama maʻi. Nīnau ʻia i nā pilikia e pili pū me ke kamaʻilio me nā kahu hānai a me nā kauka, ka pane a nā limahana o ka haukapila, ka maʻemaʻe a me ka mālie o ka haukapila, mālama ʻeha, kamaʻilio e pili ana i nā lāʻau, a me ka hoʻolālā hoʻokuʻu. Ua lilo kēia noiʻi i kekahi o nā ana i hoʻohana ʻia e hoʻomaulia i nā uku hoʻoluhi waiwai i loko o ka Polokalamu kūʻai kūʻai waiwai. Ma waho o ka uku hou ʻana, he hōʻailona paha ka maikaʻi o ka mea maʻi.

Hoʻoikaika nā ana paʻi ʻo Ganey i ka pilina o ka mea lawelawe me nā ana ākea a me nā kaʻina pōʻai e hiki ai i ka pane manawa maoli a me nā pae hoʻohālikelike hana.

Hoʻomaopopo mau ka ʻoihana hōkele i ka hōʻoluʻolu malihini ma ke ʻano he pahuhopu. I ka palena iki loa, pono e "māʻona;" ka malihini. akā, ʻo ka mea i ʻoi aku i kā lākou mea i manaʻo ai ka pahuhopu. Ua hoʻolilo ka ʻoihana i mau makahiki he nui o ka hana a me nā kumuwaiwai i ka hoʻomaikaʻi ʻana i nā huahana a me nā hoʻolālā hoʻokele i mea e noho hoʻokūkū ai.

Hiki i nā haukapila ke hoʻohana i kēia mau haʻawina ma o ke ʻae a me ka hoʻololi ʻana i nā hana hōkele e hiki ai i nā hoʻomaikaʻi nui ʻana i ka ʻae a me ka hōʻoluʻolu o ka mea maʻi, ʻo ka mea e pono ai nā limahana hoʻokele haukapila, nā kauka, nā limahana, nā mea maʻi, a me ka loaʻa kālā ma lalo.

Nā ʻokoʻa a me nā ʻokoʻa

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 3 1

Nānā nā haukapila a me nā hōkele i nā poʻe kipa / nā mea maʻi e loaʻa ka hale noho a me nā lawelawe. E like me ka hoʻololi ākea o nā hale hōkele (mai ka Holiday Inn Express a i nā hōkele ʻo Four Seasons) aia kahi laulā nui i ka nui o nā haukapila a me ke ʻano a me ka maikaʻi. Hoʻohana kekahi i kahi hierarchy nui o nā limahana me nā pae ʻokoʻa o ke kuleana. Hoʻokumu nā halemai a me nā hōkele i kahi ʻike no kā lākou mea kūʻai aku / nā mea maʻi me nā manaʻo e pili pū ana.

oko ao

Uku pololei ʻia nā hōkele ma waho o ka ʻeke e nā mea kūʻai aku ʻoiai e uku mau ʻia nā halemai ma o nā ʻoihana inikua waena. I loko o kahi haukapila, he mea maʻi nā mea kūʻai aku, maʻamau hopohopo a hopohopo hoʻi e pili ana i kā lākou hana kokoke. He koho paha nā maʻi i kahi ʻoihana e ʻimi ai i ka mālama; Eia nō naʻe, i nā manawa he nui, ʻaʻohe koho ʻoiai ka hapanui o nā mea maʻi i loaʻa ka pilikia olakino a pono lākou ma ka haukapila. Ma kahi hōkele, he poʻe malihini ka poʻe kūʻai, pīhoihoi (inā no ka leʻaleʻa) e pili ana i kā lākou kipa. I ka hapanui o nā hihia, koho nā malihini i ko lākou hōkele a me ka manawa o ko lākou noho ʻana. Mai ka hoʻomaka, pilikia nā halemai - no laila e hana lākou i nā mea hou aʻe ma mua o kahi hōkele e hōʻoia i ka hōʻoluʻolu o nā maʻi. ʻO ka mea nui i mua o nā haukapila, a mau mau, e hoʻomaikaʻi i ke olakino hoʻomanawanui, akā ʻaʻole pono e mālama ʻole ʻia ka hōʻoluʻolu ahonui a me ke olakino ma ke ala.

Kū nā kauka i nā pilikia he nui i ka hāʻawi ʻana i kā lākou mau mea maʻi me ke kiʻekiʻe kiʻekiʻe o ka ʻoluʻolu ʻoiai ʻaʻole ʻike nā kauka he nui i kā lākou mau maʻi i ka wā e noho ana i ka ER a i ʻole kahi moena ma kahi haukapila (ma ka liʻiliʻi ma nā haukapila ʻelua o New York aʻu i ʻike ai) a laila piʻi aʻe kahi ʻike maikaʻi ʻole i hoʻokahi me ka hoʻonui i ka hopohopo.

Nā Roʻo a me nā Pono

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 4 1

Hiki ke hoʻoweliweli i ka poʻe lawelawe olakino i nā mea maʻi (ʻo ia hoʻi, ka poʻe noho, nā mea kōkua kauka, nā kahu hānai, a me nā mea ʻē aʻe me nā pae ʻokoʻa o nā ʻike) e kū mai ana a ma waho o kahi o ka mea maʻi - ʻaʻole loa e wehewehe pono ana ʻo wai lākou, kā lākou mau hana, nā kuleana. a i ʻole kā lākou kuleana i ka hoʻomaikaʻi ʻana i ka maikaʻi o ka ʻike hoʻomanawanui a hoʻi iki me ka pane ʻana a i ʻole kahi ʻike hou. I loko o kahi hōkele, ua wehewehe pono nā limahana i nā kuleana (pākaukau mua, concierge, kahu lumi, kahu lawelawe); i kahi haukapila, akā, he haole nā ​​lālā like ʻole o ka hui olakino i ka mea maʻi. Ua hoʻokomo kekahi mau haukapila i nā kāleka helehelena (kāleka me nā kiʻi, hāʻawi ʻia nā hoʻomaʻamaʻa a me nā hoihoi i kēlā me kēia mea maʻi) a ua hoʻomaikaʻi lākou i ka ʻike hoʻomanawanui i nā inoa a me nā hana a nā kauka haukapila a me nā lālā o ka hui e launa pū lākou.

Nā ʻōnaehana maʻi a me nā kaʻina hana

Palapala lawe pepa

Ma mua o ke komo ʻana, hana nā mea maʻi i nā hoʻokolohua hale hoʻokolohua, loaʻa nā nīnau nīnau e pili ana i ko lākou kūlana olakino o kēia manawa - nā mea āpau e hoʻonui i ka hopohopo a me ka hōʻoluʻolu ʻole. I mea e hōʻemi ai i kēia hopohopo, he mea kōkua inā hāʻawi nā haukapila i ka poʻe maʻi me ka ʻike, no laila ʻike lākou i ka mea e kali ai.

Nānā Huli

ʻIke nā limahana o ka hōkele he koʻikoʻi ka ʻike malihini kipa 15 mau minuke i ko lākou hoʻonohonoho ʻana i ke ʻano o ke kipa. Ua ʻike lākou i ka manawa hōʻea i manaʻo ʻia o ka malihini, ua nānā hou i ka pili o ka malihini a me ke kiʻi a i ka hōʻea ʻana o ka malihini, hiki iā lākou ke aloha i ke kanaka me ka pumehana "Ke manaʻo nei mākou iā ʻoe."

I ka ʻokoʻa loa, ʻike liʻiliʻi paha nā haukapila e pili ana i kahi hōʻea hou (inā ʻaʻole lākou he poʻe maʻi me ka haukapila i ka wā i hala a aia ka ʻike i ka waihona. Nānā ʻole i ka hui mua, koi ka haukapila i ka "mea kūʻai" e kau inoa i nā manawa he nui ma nā kikowaena he nui, kali pinepine i nā hola i ke komo ʻana, a loaʻa mau nā mea maʻi me, "Inoa, kiʻi ID, nā kāleka ʻinikua, e ʻoluʻolu."

Me ka nui o nā haukapila ʻike e pili ana i kā lākou mau maʻi a me ko lākou wā kali, loaʻa ka lumi a me ka loaʻa o ke kauka, hiki ke hana ʻia e hoʻomaikaʻi ai i kēia kaʻina hana hōʻoia. Hiki ke hōʻemi ʻia ka hōʻiliʻili ʻike ʻike nui, hiki ke hoʻohana ʻia nā kiʻi hoʻomanawanui e ʻike ai i ka mea maʻi a hiki ke hoʻemi ʻia ka manawa kali e ka streamlining ʻana i ke kaʻina komo a me ka hōʻoia ʻana i ka loaʻa o nā lumi i nā manawa hōʻea mai nā mea maʻi.

Pono nā luna e hana i kahi ʻoi aku ka maikaʻi o ka wehewehe ʻana i nā mea maʻi no ke aha e nīnau hou ʻia ai ka manawa ʻike like (ie, i mea e hōʻoia ai i ko lākou ʻike a hōʻoia i ko lākou palekana) a hoʻohana i ka ʻenehana e hoʻopau ai i ka redundancy.

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 5 1

ʻO kahi hiʻohiʻona koʻikoʻi o ka haukapila ʻike i ko lākou kauka. Ma nā haukapila ʻelua o New York, ua loaʻa iaʻu ka pōʻino e ʻike ai, ʻo ka ʻike maoli ʻana i ke kauka no ka mea ʻoi aku ka lua o ka nano-kekona he mea kupaianaha a me ke kamaʻilio kūkākūkā ʻana me ke kauka me he mea lā e lanakila ana i ka lotiri. Pōmaikaʻi like ka poʻe maʻi inā hiki iā lākou ke loaʻa i nā kamaʻilio he alo he alo me ke alo me kā lākou kahu i hāʻawi ʻia.

ʻOiai i loko o kahi noiʻi loea e alakaʻi ʻia ai i kahi ʻenehana e hōʻike pololei ʻia nā loiloi o nā kauka me nā mākau kamaʻilio, e like me ka hōʻike ʻana i ka mahalo, hoʻolohe pono ʻana, hāʻawi ʻana i nā ʻōlelo maʻalahi, e hoʻolōʻihi ana i ka manawa me ka mea hoʻomanawanui, a me ka wehewehe ʻana i nā hoʻokolohua a me nā wānana o nā hana i hoʻolālā ʻia . ʻO kahi ʻano maʻalahi e like me ke kauka e noho ana ma kahi o ke kū ʻana ma ka ʻaoʻao o ka moe i hōʻike ʻia e hana i kahi ʻokoʻa. Ua hoʻohui pū ʻia ka launa ʻana o ke kauka-ʻoi aku ka maikaʻi i nā hopena o ka mea maʻi.

Pono e hoʻomaʻamaʻa ʻia nā kauka a me nā ʻoihana olakino i AIDET no ka mea hāʻawi ia i nā ʻōkuhi paʻa paʻa no ka hoʻomaikaʻi ʻana i nā pilina o ka mea maʻi e hoʻokū ana i nā ʻōlelo maʻamau o ka lawelawe mea kūʻai aku maikaʻi. Hoʻonohonoho ʻia e hōʻemi i ka hopohopo ahonui, hoʻonui i ka mālama ʻana i ka hoʻomanawanui a hoʻomaikaʻi i nā hopena maʻi.

1. Hoʻomaikaʻi (pehea e makemake ai ka mea maʻi e kamaʻilio ʻia)

2. Hoʻolauna (ʻo wai ʻoe / ʻo mākou me ka hope kūpono)

3. Duration (o ka hālāwai, ke kaʻina hana, noho)

4. Wehewehe (i nā ʻōlelo maʻalahi)

5. Mahalo (kahi hanohano o ka lawelawe / kōkua)

Hoʻohui: Pono nā kauka a me kāna hui:

a) Noho i lalo (manaʻo ka poʻe maʻi hoʻohana ʻoe i 40 pākēneka mau manawa hou me lākou a mahalo i ka kipa hou aku)

b) Hoʻokele i luna (kamaʻilio e pili ana i nā ikaika a me ka hope o ke kime / limahana / ʻoihana)

c) E hoʻolohe (nīnau a laila e ʻōlelo i nā mea maʻi no 1-2 mau minuke me ka ʻae ʻana e hōʻoia).

ʻO ka "mea ʻike i loko o ka hale" o ka mea hoʻomanawanui ʻaʻole ia e pili wale i kāna hana pū ʻana me ke kauka akā ʻo ka hui holoʻokoʻa holoʻokoʻa me nā kahu hānai, nā mea kōkua lapaʻau, nā mea hoʻoponopono, nā limahana halihali, nā limahana lawelawe meaʻai, a me nā loea.

Hōʻike nā noiʻi i nā lakio kahu hānai kiʻekiʻe a me nā kamaʻilio kahu hānai maikaʻi he hopena maikaʻi i ka hōʻoluʻolu o ka mea maʻi. Pono e hoʻokomo ʻia nā limahana o ka haukapila i nā ana e hoʻomaikaʻi ai i ka maikaʻi o ka ʻike hoʻomanawanui. ʻO ka nui o nā ana hoʻomanawanui e kuhikuhi pololei i kēia mau hiʻohiʻona o ko lākou noho ʻana a me ka hoʻopili ʻana i ka uku i ka hana a nā kahu, nā limahana kaʻa, a me nā kahu maʻi.

Hoʻolālā hoʻolele a me ka ukali

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 6 1

ʻO ka hoʻomākaukau ʻana e haʻalele i ka haukapila kahi manaʻo nui. I kekahi mau haukapila, loiloi kahi kahu i nā ʻōkuhi hoʻokuʻu a me nā limahana o ka halihali i nā huila o ka mea maʻi i ka lumi. I nā haukapila ʻē aʻe, hālāwai nā limimine me ka mea maʻi ma ka puka a lawe pololei iā lākou i ko lākou mau home.

Ua pōʻino wau a ʻaʻole wau i ʻike i kahi hoʻokuʻu "hoʻolālā" ʻia ma NYU Langone. Ua hoʻomaopopo ʻia iaʻu he 45 mau minuke i mua o koʻu hoʻokuʻu ʻia (ʻo ka hoʻokuʻu i hoʻolālā ʻia i hoʻokahi lā ma hope). ʻAʻole wau i ʻae ʻia i ka manawa e ʻauʻau ai, ua paipai ʻia wau e lole me ka wikiwiki, a ʻoiai ʻaʻole wau i hele i waho o kahi moe no nā lā, ua koi ʻia wau e hele wāwae mai ka lumi, a i ka ʻeleweka, ma o ka keʻena nui a huikau hoʻi i hiki ai ke huahekili. kahi kaʻa kaʻa a hoʻi i ka home. ʻO ke kaʻina hana - was - e hele i waho o kēia wahi e pono ai kou wahi moe!

Pono nā mea maʻi e hoʻonohonoho i nā manawa e ukali ai ma mua o ka hoʻokuʻu ʻia ʻana; Eia nō naʻe, he kuleana pinepine kēia e nānā ʻole ʻia e hoʻonui ana i ka pae o ke ahonui ʻoiai ʻo ia e hoʻololi i ka home. I ka wā i kipaku ʻia ai au mai NYU Langone, ʻaʻohe aʻu koho ʻana i hoʻonohonoho ʻia, ʻoiai makemake wau e mahalo i kahi kauka no ka hoʻōla kino ʻoiai ʻaʻole wau i hele i waho o kahi moe no nā manawa lōʻihi loa a ʻike wau i ka hele ʻana i kahi pilikia.

Ma waho aʻe o nā manawa i hoʻopaʻa ʻia i hoʻonohonoho ʻia, pono e hoʻopili i ka ʻike kamaʻilio i ka wā a me ka mea e hoʻopili aku ai inā kū nā pilikia / nā pilikia ma ka home a hoʻopau ʻia nā hana (ʻo ia hoʻi, nā meds e lawe ai, nā papaʻai e ukali ai).

Inā hiki ʻole i ka mea maʻi ke mālama iā lākou iho, pono e hoʻolako ʻia nā limahana kākoʻo iā lākou ʻoiai lākou i ka haukapila. ʻO ka ʻae ʻana i nā mea maʻi e hoʻi i ka home me ka ʻole o ke kōkua olakino / kōkua hiki ke weliweli a me nā palena o ka unethical. Pono e hoʻonohonoho i kēia kaʻina i ke kūkākūkā me kahi limahana kaiaulu a me ka mea maʻi.

ʻIke Post-Noho

Ma hope o ka haʻalele ʻana i ka poʻe haukapila e pono e loaʻa kahi ana e pili ana i ko lākou ʻike i ka haukapila. ʻOiai ma ka haukapila e hoʻomaopopo ʻia lākou e kōkua ka ana i ka haukapila a me nā mea maʻi e hiki mai ana. ʻO nā kānaka e pane ana me nā ʻike maikaʻi ʻole e kāhea ʻia e kekahi lālā o ka hui mālama ola a ke hiki, e hoʻoponopono i ka hewa. Pono nā luna o ka haukapila e nānā i ka pāpili kaiaulu, a ʻo Yelp a me Facebook hoʻi no nā ʻōlelo hoʻomanawanui e like me nā noiʻi, hōʻike i nā loiloi a me nā haʻi ʻōlelo o ka waha hiki ke hoʻohuli i nā koho i hana ʻia e nā mea maʻi.

Ma NYU Langone ua hele au i loko o kahi "ninaninau puka," me "ka mea maʻi / ka maʻi o ka haukapila i nīnau e pili ana i kaʻu ʻike haukapila. Ua kaʻana like wau i kaʻu mau mea i ʻike ai me nā ʻōlelo paipai no ka hoʻomaikaʻi. ʻO kāna pane, “E hoʻouna i kāu mau manaʻo i ka Luna Nui o ka haukapila. E hoihoi ʻo ia i ka heluhelu ʻana i kāu leka. ” (Kahakaha: ua hoʻouna ʻia kaʻu mau hōʻike i paʻi ʻia i nā luna o ka haukapila a ʻaʻohe mea e ukali ʻia ai). Ua loaʻa iaʻu kahi leo kāhea mai kahi kahu wahine ER i nīnau e pili ana i koʻu ʻano. I ka wā aʻu i hōʻike ai ʻaʻole maikaʻi wau a makemake i ke kōkua a / a i ʻole nā ​​ʻike hou aʻe ua haʻi ʻia wau ʻo kāna hana (a me ka hana a ka ʻoihana ER) ʻaʻole no ka hāʻawi ʻana i ka loiloi olakino a i ʻole nā ​​hoʻoponopono akā e hoʻokūpaʻa i ka mea maʻi a hoʻouna iā ia i ka home.

Auē. Hewa kekahi mea

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 7 1

ʻOiai nā hoʻoikaika maikaʻi loa o kēlā me kēia, hiki i nā mea ke hele ʻaoʻao ʻaoʻao. Loaʻa i nā hōkele i nā ʻano hana hoʻoholomua e ʻike ai i ka hōʻoluʻolu ʻole o ka poʻe kipa. Inā he lumi a pilikia paha ka meaʻai, kamaʻilio kahi lālā o ka limahana i ka pilikia a i ka wā e pono ai, hoʻokomo i kahi luna o ka ʻoihana a i ʻole ka luna nui. Inā ʻaʻole hiki ke hoʻonā ʻia nā pilikia a hiki i ka hōʻoluʻolu o ka mea kipa, hāʻawi ʻia ʻo ia i kahi hoʻihoʻi kālā a i ʻole kahi hōʻaiʻē a me ke kala ʻia e nā limahana limahana. Pīhoihoi a ʻoliʻoli pinepine nā malihini i ka nānā a hoʻololi i kahi malihini kipa hauʻoli ʻole i mea kūʻai kūpaʻa.

I nā haukapila, ʻaʻole hiki ke hoʻihoʻi ʻia ke kālā a hāʻawi ʻia paha i nā hōʻaiʻē; akā naʻe, pono e hoʻolōʻihi i ka manawa i ka ʻike ʻana i ka hōʻoluʻolu ʻole o ka mea maʻi. Pono e nānā i nā "pulse hōʻoluʻolu" o nā maʻi i kēlā me kēia lā a kamaʻilio koke ʻia ke ʻike ʻia kahi pilikia / pilikia. ʻO ke kamaʻilio maikaʻi ka mea nui i ka hihia o nā pilikia i manaʻo ʻole ʻia a i ʻole nā ​​hewa, ʻoiai ke alakaʻi kūpono ʻole ʻana i ke kūlana e alakaʻi i kahi hoʻopiʻi a ʻoi aku paha ka maikaʻi. Inā hōʻoluʻolu ʻole kahi mea maʻi, ʻo ka manawa kūpono e hoʻoponopono ai i ko lākou manaʻo o ka haukapila e nalowale ke haʻalele ka mea maʻi. Ke hoʻoponopono nei i kahi ʻike maikaʻi ʻole hiki ke waiho i kahi kanaka me kahi ʻike ʻoi aku ka maikaʻi ma mua o ka loaʻa ʻole o kahi pilikia i ka mua.

Hoʻohana nā hōkele he nui i nā hōʻike o kēlā me kēia lā e nānā i ka hōʻoluʻolu o nā mea kipa i ka hale. Hana ʻia nā palapala i ka faila uila o ka malihini i kēlā me kēia manawa a haʻi ʻia a ʻike ʻia paha kahi mea maikaʻi a maikaʻi ʻole paha. Ua hoʻihoʻi ʻia nā ʻike maikaʻi ʻole ma mua o ka loiloi ʻana o ka malihini no ka mea ʻaʻohe malihini e haʻalele ʻoluʻolu ʻole. ʻAʻole ʻae ʻia ʻo "Fine" ma ke ʻano he pane. Inā ʻaʻole ʻo RAVING ka malihini e pili ana i ka kipa kipa ʻana mai ka hōkele ʻaʻole maikaʻi ia a hele mai ʻo GM e kamaʻilio pilikino i ka malihini.

Hoʻohui: hoʻomanawanui, limahana, hana

ʻOi aku ka maikaʻi o nā haukapila a me nā hōkele e like me ka limahana limahana nāwaliwali. Maikaʻi wale ka ʻike o ka haukapila e like me kāna pilina ʻoi loa a ʻaʻohe mea inā he kamaʻāina hana nui a i ʻole he kōkua kōkua i kōkua ʻole iā lākou i ka lua. ʻO nā limahana, ʻaʻole nā ​​luna, ka mea hiki ke hoʻohuli i ka ʻike o ka mea kūʻai. ʻO ka pahuhopu nui e lawelawe pono i nā limahana o ka haukapila, ʻoiai e lawelawe maikaʻi ʻia nā mea maʻi i ka huli. Ma ka hōkele, hele mai kēia koʻikoʻi mai luna a lalo a hana ka luna e ʻimi a mālama i ka poʻe maikaʻi loa haʻaheo a hauʻoli i ka wahi a lākou e hana ai.

Mai ka Halemai a i ka Hoʻokipa

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 8 1

Pono nā luna o ka haukapila:

1. Hana ikaika e hoʻomaikaʻi i nā minuke 15 mua o ka ʻike o ka mea maʻi

2. Hoʻomaopopo i ke koʻikoʻi o ka launa ʻana o ke kamaʻilio me nā mea maʻi ma ko lākou noho ʻana i ka haukapila

3. E alualu i ka pae o ka hōʻoluʻolu o ka mea hoʻomanawanui ma ka hoʻomau ʻana a komo i ka wā hiki ke hiki mai nā pilikia

4. E hāhai i nā mea maʻi ma hope o ka hoʻokuʻu ʻia ʻana mai ka haukapila e loaʻa ai nā manaʻo pane e hiki ai ke hoʻohana e hoʻomaikaʻi ai i ka hana e hiki mai ana.

5. E makaʻala i ka noho pūnaewele ʻana no ka "hoʻokele kūlana" ʻoiai e heluhelu ana nā mea maʻi e pili ana i ka haukapila ma mua o ka hiki ʻana mai i kahi hale a laila kākau e pili ana i kā lākou ʻike ma hope.

6. Pono ke alakaʻi e hoʻokumu i kahi kaiapuni kahi e hauʻoli a hana pono ai nā limahana o ka haukapila, hiki iā lākou ke mālama i ka mālama maikaʻi loa ʻana i nā mea maʻi.

He wā e hiki mai ana no nā haukapila?

No ke aha e hiki ʻole ai i kahi haukapila ke ʻano like me ka hōkele?
hale hōkele 9 1

Kuhi kekahi noiʻi ʻaʻole e ola nā haukapila i kā lākou ʻano o kēia manawa. Ua lilo i makamae loa ka ʻōnaehana lapaʻau US a hiki ke lilo i mea weliweli i ke olakino o kekahi. Wahi a Dr. Dan Paul (Colorado Springs), weliweli ka ʻoihana ola ʻo US i kēia manawa no nā mea maʻi a me nā kauka. ʻIke ʻo ia "Ke hoʻohana nei nā Halemai i kahi hiʻohiʻona ʻoihana kahiko."

He mea hoihoi e hoʻomaopopo he ʻelua hapakolu o nā ʻAmelika āpau e hōʻike nei i ka panakalupa ua hōʻike i nā kumu lapaʻau. I ka makahiki 2018, ua lilo ka hapakolu o ka $ 2.6 trillion no ke ola kino i nā haukapila, ʻoiai ʻo 20 pākēneka i hele i nā kauka a me nā kauka (Kaiser Family Foundation). ʻO ka mea haʻi moʻolelo ʻo John Hopkins Medicine i ka makahiki 2016 i ʻoi aku ma mua o 250,000 poʻe i ka US i make i kēlā me kēia makahiki mai nā hewa olakino, e hoʻolilo ana i kēlā mau hewa i ke kumu ʻekolu o ka make ma hope o nā maʻi puʻuwai a me ka maʻi ʻaʻai.

Pehea paha e lawe ai no ka hoʻohālikelike o ka haukapila o kēia manawa e ʻike ʻia ʻo ia ka dinosaur ʻo ia? Āhea ana e hoʻololi ai ka ʻōnaehana olakino iā ia iho i mea e kū maoli (a ʻoi aku) i nā pono a me nā makemake o ka mea maʻi? ʻO kekahi e makemake e koho i kahi koho? ʻO kaʻu kinipōpō aniani i kēia manawa ma ke kākoʻo ola a ʻaʻole loaʻa no nā kūkākūkā.

He aha e lawe ʻia mai kēia ʻatikala:

  • Ask any hospital manager to explain his/her working environment and the response is likely to be that they need vitals, and data, and better alarms and patients that understand that all pain cannot be stopped and an acceptance that just being in a hospital means you will be uncomfortable and the future will be unpredictable.
  • If you have been a patient in a New York hospital or spent time in a New York Emergency room, you know that the absence of a positive hotel employee attitude, hotel amenities, hotel spaces, and hotel cleanliness produces a heightened level of anxiety that leads to ongoing fears.
  • While hotels are cognizant of their relationship to the public and heed market research that has led to improvements and innovation with the objective of improving customer satisfaction, hospitals have ignored the reality that their primary function is to turn a sick patient into a well-person and not to increase bottom-line profitability.

No ka mea kākau

Avatar o Kauka Elinor Garely - kūikawā i ka eTN a me ka mea hoʻoponopono i ke poʻo, wines.travel

ʻO Kauka Elinor Garely - kūikawā i eTN a me ka luna hoʻoponopono, wines.travel

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