Loaʻa iā All Nippon Airways (ANA), ka mokulele nui loa o Iapana, i ka hōʻailona lawelawe t5-Star mai SKYTRAX, kahi hōʻailona o ka maikaʻi mai ka hui kūʻokoʻa kūʻokoʻa o ka honua holoʻokoʻa. ʻO ANA wale nō ka mokulele Iapana e mālama i ka helu 5-hōkū no 12 mau makahiki mai ka makahiki 2013, kahi hōʻike o kāna kūpaʻa kūpaʻa ʻole i ka hoʻokipa a me ka lawelawe koʻikoʻi i hōʻike ʻia e kāna mau limahana.
Hoʻokumu ʻia ka "World Airline Star Rating" ma kahi loiloi koʻikoʻi a me ka hoʻoikaika ʻana, e loiloi ana i nā kūlana maikaʻi o kēlā me kēia mokulele i ka lele ʻana a me ka lawelawe mokulele. Hāʻawi ʻia nā helu 5-Star i nā mokulele e hāʻawi mau ana i ka lawelawe kiʻekiʻe loa. He 10 wale nō mau mokulele a puni ka honua i loaʻa ka helu 5-hōkū kiʻekiʻe loa, me ANA ʻo ia wale nō ka mea lawe moku Iapana e mālama ana i ka hanohano hanohano no nā makahiki he ʻumi.
Ua loaʻa iā ANA ka mahalo nui no ka hāʻawi ʻana i kahi ʻike mea kūʻai aku i kūpono i ka ʻike 5-Star ma nā ʻano āpau o ka huakaʻi huakaʻi.
"Hoʻoikaika kā mākou poʻe limahana no ka hāʻawi ʻana i kahi ʻike lawelawe mea kūʻai aku maikaʻi loa i kēlā me kēia mokulele a me ka loaʻa ʻana o ka inoa 5-Star o SKYTRAX he hōʻoia i ko lākou hoʻolaʻa ʻana," wahi a Shinichi Inoue, Pelekikena a Luna Nui o ANA. "Ke hōʻailona nei mākou i kēia hoʻokō, hoʻoikaika mākou e hoʻomau i ka hoʻonui ʻana i ka pae a me ka hāʻawi ʻana i nā ʻike papa honua no nā makahiki e hiki mai ana."
Me ka hāʻawi ʻana i ka hoʻokipa ʻoluʻolu i kēlā me kēia mea kūʻai waiwai, ua hoʻolauna ʻo ANA i nā hana koʻikoʻi i ka makahiki i hala.
Nā lawelawe mokulele
Ke hoʻomau nei ʻo ANA i ka hoʻomaikaʻi ʻana i kāna mau lawelawe kikohoʻe, e komo pū ana me ka hoʻouka ʻana i ka mobile a me nā hōʻano hou ʻike manawa maoli.
E hoʻomaka ana me ka hoʻonohonoho ʻana o ke kauwela 2024, ua hoʻonui ʻia ka helu o nā mokulele honua e haʻalele ana mai Haneda Airport Terminal 2 i 26. Ma waho aʻe o ka leʻaleʻa i kekahi o nā lumi haʻalele honua nui loa ma Iapana, hiki i nā poʻe kaʻa ANA ke hoʻololi maʻalahi i nā mokulele kūloko i loko o ka pahu hoʻokahi. .
E hoʻomaka ana i ka mahina ʻo Dekemaba 2024, e hoʻoponopono hou ʻia ka ANA SUITE check-in a me ANA PREMIUM ma nā mokulele mokulele ʻo Haneda Airport me ka hoʻohui ʻana i nā helu helu hou aʻe a me ka ʻenehana hōʻoia palekana hou e hiki ai i kahi ʻike mākaʻikaʻi palekana palekana a me nā manawa kali o nā kaʻa. I Iune 2024, loaʻa iā ANA ka helu kiʻekiʻe loa no ka lawelawe mokulele, me ka loaʻa ʻana o ka hanohano o "World's Best Airport Services" ma ka SKYTRAX World Airline Awards.
Nā lawelawe i loko o ka lele
Ke hoʻonui nei ʻo ANA i kāna mau lawelawe e hāʻawi i ka hoʻokipa mahanahana a Iapana ma o ka hoʻomaʻamaʻa ʻana i nā kahu mokulele e hoʻomohala i ka maʻalahi, ka noʻonoʻo a me ka noʻonoʻo ʻana i ka mea kūʻai aku e hoʻokō i nā pono like ʻole.
Ua hōʻano hou ʻo ANA i ka THE CONNOISSEURS, kahi hui o nā mea kuke kaulana a me nā loea inu mai Iapana a puni ka honua, e hoʻokiʻekiʻe i kāna ʻike ʻaina i ka mokulele. Hiki i nā poʻe holo kaʻa o ka Papa Mua a me ka Papa Pāʻoihana ke hoʻohana i ka lawelawe Pre-order Meal Service no ke koho ʻana i kā lākou meaʻai Kepanī a i ʻole Western, me nā koho mai ka papa kuhikuhi THE CONNOISSEURS, ma kahi o 24 mau hola ma mua o ka haʻalele ʻana (koe kekahi mau papa a me nā lawelawe).
Ua hoʻonui pū ʻo ANA i kāna lawelawe Wi-Fi ʻoluʻolu no kāna poʻe holo kaʻa Papa Pāʻoihana ma nā mokulele honua, ʻoiai hiki i nā poʻe holo kaʻa Premium Economy a me Economy Class ke hauʻoli i kēia manawa i ka leka uila ma o ka lawelawe Wi-Fi a ANA ma nā ala honua.
Ka launa pū ʻana ma waena o Ground a me In-flight
Hoʻopili kahi ʻōnaehana hoʻokele ʻike kikowaena i ka ʻikepili o nā mea kūʻai aku ma nā keʻena like ʻole ma ka honua a ma ka lewa, e hiki ai i kahi lawelawe pilikino no kēlā me kēia mea kūʻai.
Nā Alanui Hou
Ua hoʻokuʻu ʻo ANA i nā huakaʻi hoʻomaha ʻole mai Tokyo Haneda a i Milan, a e hoʻolauna iā Stockholm a me Istanbul ma ke ʻano he ʻāpana o ka papa hoʻoilo 2024, e hoʻonui hou ana i kāna pūnaewele alahele honua.
Hoʻomau ka ANA i ka hoʻolaʻa ʻana i ka palekana o kāna mau mea kūʻai aku a me nā limahana ʻoiai e hāʻawi ana i nā lawelawe a me nā huahana kiʻekiʻe loa.
Ma waho aʻe o ka World Airline Ratings, alakaʻi ʻo SKYTRAX i nā loiloi mea kūʻai aku makahiki a hāʻawi i ka World Airline Awards i kēlā me kēia makahiki ma luna o 200 mau mokulele. ʻO nā makana mua a ANA ma kēia ʻāpana he:
- 2024 ʻO nā lawelawe kahua mokulele maikaʻi loa o ka honua / lawelawe lawelawe limahana mokulele maikaʻi loa ma Asia
- 2023 ʻO ka mokulele maʻemaʻe loa o ka honua / Nā lawelawe mokulele maikaʻi loa o ka honua / ʻoihana limahana limahana maikaʻi loa ma Asia
- 2022 ʻO ka hoʻomaʻemaʻe ʻana o ka mokulele mokulele maikaʻi loa o ka honua / nā lawelawe kahua mokulele maikaʻi loa o ka honua / ʻoihana limahana ʻoihana mokulele maikaʻi loa ma Asia
- 2021 ʻO ka hoʻomaʻemaʻe ʻana o ka mokulele mokulele maikaʻi loa o ka honua / nā lawelawe kahua mokulele maikaʻi loa o ka honua / nā limahana mokulele maikaʻi loa ma ʻAsia / ʻoi aku ka maikaʻi o ka lumi lumi papa mua ma Asia
- ʻO 2019 ʻO nā lawelawe mokulele maikaʻi loa o ka honua / ʻO ka papa ʻoihana ʻoihana maikaʻi loa ma luna o ka papa ʻaina
- 2018 ʻO ka hoʻomaʻemaʻe ʻana o ka mokulele mokulele maikaʻi loa o ka honua / nā limahana mokulele maikaʻi loa ma Asia
- 2017 Nā lawelawe mokulele maikaʻi loa o ka honua / nā limahana mokulele maikaʻi loa ma Asia
- 2016 Nā lawelawe mokulele maikaʻi loa o ka honua / nā limahana mokulele maikaʻi loa ma Asia
- 2015 Nā lawelawe mokulele maikaʻi loa o ka honua / nā limahana mokulele maikaʻi loa ma Asia
- 2014 Nā lawelawe mokulele maikaʻi loa o ka honua / ʻO ka mokulele Transpacific maikaʻi loa
- 2013 ʻO nā lawelawe mokulele maikaʻi loa o ka honua / ka hoʻomaʻemaʻe kaʻa maikaʻi loa
- ʻO 2012 ʻO ka mokulele Transpacific maikaʻi loa
- ʻO 2011 ʻO nā lawelawe mokulele maikaʻi loa o ka honua / ʻoihana lawelawe maikaʻi loa, Asia
